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January 2024 by Jasmine Woods
Please do not rent for Collin he took my deposit money and got smart with me for no reason very aggressive towards me for no reason really broke my heart now I’m scared because he have my address the way he was talking
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December 2023 by sama matti
It was a pleasure dealing with Cullen & Justin , they are very friendly , smiling face all the time & good serviceThanks
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November 2023 by Miss Jackson
Molded & mildew!!! I'm shocked at you enterprise for having your employees work under such circumstances! I could not even stand in the lobby due to the smell of mold & mildew in the establishment compounded with the tiny parking lot and unruly patriots that tried to block you in block you out all jockeying for positions to return cars to an understaffed establishment!!!!!!!!!
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September 2023 by Memphis B
A great group of guys very understanding and professional I will be a returning customer
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August 2023 by Omar Elsahn
The guy that gave me a charger said It was sketchy that I asked for a charger for 1 day but gave it to me. Turns out that after 20 minutes of renting he LIED and said if I can come back because the guy that cleaned the car left his phone in the car. When I came to the store, he said that the reason why I had you come back is because you were sketchy and he took down the Vin number when I was simply asking to ride the car. Absolutely ridiculous.
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April 2023 by Queen Lady Raw
Excellent customer service thank you. Ryan, Tristan & Bill-Christian always have the best spirits. ? ?
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February 2023 by Renee Sansoterra
Returned the car in MI...they still overcharged me and told me i had to take it up with enterprise in SC. You Are the same company !!!! Ugh you can see what they charged , you have all my info and act just as d*** here as in SC. And i am supposed to figure it out. Okay....
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February 2023 by Matt P
I was recently involved in an accident in November, in which my vehicle has been in the shop since then, and I discovered this location on 14 Mile Rd and VanDyke in Warren, MI. I have to admit it's been the best service I've ever received. The service from Tristian, Bill, and their manager has spoken volumes, I could not thank them more and this Enterprise location for making me feel comfortable after an accident. I have rented 4 cars from them, and the customer service is absolutely amazing every time! I work for a high-volume mortgage company in downtown Detroit, in which I believe the client always comes first, and these 3 have gone out of their way to prove my point that clients do always come first! Even with other customers that I've noticed while I've been in the location, I've noticed that the customer service they provide to everyone is amazing. They've gone out of their way to prove this to me, and a perfect example of helping every client, every time! And in turn, the great customer service they provide reaches further than just myself. With me being able to arrive at work with the cars I've rented from them, that not only assists myself, but it assures that I can help to make sure that the clients of company I work for receive a great experience as well, and that speaks volumes, I highly recommend this location, it is always an amazing experience and I will continue to recommend this location, Tristian, Bill, and their manager to anyone!
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February 2023 by Sonia Harb
Ryan, the branch manager, provided excellent customer service and was very friendly and responsive He resolved a problem we had quickly and got us into a great car. Highly recommend this branch of Enterprise!
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December 2022 by Dita Ri
Very good customer service! Nice, caring, polite - these are some of the qualities this place has, at least related to my experience there. At first I received a car that was not that clean inside, and when I asked them to change it, they did it immediately. Ready to help and to care for customers. They also refunded me $10 for bringing back the car fully fueled, because when I received it it was 3/4 full, not completely full of fuel. When I forgot something mine to the car I was renting and had returned, they kept it for me and I was able to get it back. Very nice and polite, especially the owner of this place and Tristan. Would recommend to anybody and if I need a rental again, will definitely go there again.
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December 2022 by Monica H
Bill and Tristan were so helpful throughout the entire processes. They were there right at 8am when they opened and were there to provide solutions and clarity for my rental car!
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October 2022 by Majowl Keith
I love this enterprise it's the only one I rent from and before I bring the vehicle back I wash it and vacuum it
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September 2022 by Mongo Knight
I got big hopes for this one right here folks. This is the first Enterprise that you know made me feel a little more at ease about renting from them. And the manager lady is very helpful very friendly and she does her job very well I wish I can remember her name I might have to update this
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July 2022 by Ali hasan
I rent a nice car from them Ford Fusion it was really nice and the customer service it was really professional I would like to give them 5 stars ?????
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May 2022 by Jasmine Proctor
Let me just say that Ciara is the BEST representative they have to offer. I only test drove one vehicle because I told her exactly what I was looking for and she DELIVERED . Great customer service & great conversation to help pass the time. She doesn’t know it yet but we’re friends now Lol. This location has an amazing team… Thank you guys for making this process stress-free. Sincerely a satisfied customer
