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March 2024 by MARIE ISRAEL
Praise GOD..in JESUS Holy....DO NOT GET ACCOUNT AT 53 THEY WILL STEAL YOUR MONEY....AND CUSTOMER SERVICE DO NOT HAVE A SOLUTION....THEY MAKE UP THEIR OWN RULES....I WILL BE FINDING ME ANOTHER BANK....53 ZERO STARS????????
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January 2024 by K. Young
Efficient tellers. The “friendly greeting” seemed, however, artificial to me today - like my approach to the counter area broke up a conversation two tellers were having.
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August 2023 by Shauna Morgan
I would give 0 stars if I could. Recently our account was compromised, someone sent a Zelle payment to the wrong person on accident. They then requested the money back. Because they asked for they money back out account will be shut down. Did they try to reach out to the person that actually made the mistake? No. They just automatically say your commiting fraud and close the account. They are not here to help you at all.
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May 2023 by Edmond Nackasha
Charges on my statement keep showing they didn't help to stop it.These two charges from communication companies so somebody talking in my being overseas?!
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May 2023 by Deanna & John Pointe the Way
Becky S. was so helpful to a elderly women that we took to the Warren location last week. Becky met us with a smiling face and was very patient and professional. She went above and beyond to help the women. Thank you for your kindness!
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April 2023 by Jessica Baldwin
And again the ATM is now allowing anything to happen saying I have to call and talk to somebody but I can't because it's 7:00 at night Just wanted to say thank you for your business You're one of my favorite banks
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March 2023 by MsMoua01
I had to go in to sign off a form. I didn’t have to wait long at all. The employees were also very friendly.
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December 2022 by Action Landscaping LLC
Rae is the best ! Always the best conversations and customer service ! Thank you for making our banking easy .
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October 2022 by ghostfacecyclist
Slow always. Only 1 teller working.
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September 2022 by Joseph
I've always thought this branch very professional, kind, courteous, taking care of my needs. I usually deal with Andrew he's assisted me 150% with whatever I needed always doing a little extra, he's one of the reasons why I will always stick with fifth third Bank.
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May 2022 by Kayla w
Felix is the man here. He helped me fix my account last year and made it super easy. He is always extremely nice and professional. We came in a couple minutes late on Saturday and he still let me deposit money. He's just great. However, there is an older lady with fluffy white hair that is incredibly rude. I've actually never had someone in customer service be so rude to me before. She laughed in my face and told me I had to go to a branch that was permanently closed when I told her an atm took my money. We asked another teller and at a different branch about the atm taking my money, she gave me a dispute number to call, which this white haired lady could have easily done in the first place. I also told felix about the atm taking my money in passing and he right away tried to give me the dispute number. Honestly, the older white haired lady is the only downfall of this fifth third.
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April 2022 by Ryan “Grin” Taylor
Very quick and polite cashed a check
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October 2021 by Joseph DeMare
I've always thought this branch very professional, kind, courteous, taking care of my needs. I usually deal with Andrew he's assisted me 150% with whatever I needed always doing a little extra, he's one of the reasons why I will always stick with fifth third Bank.
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October 2021 by Thara Thach
I have been banking with 5/3 since 2011. I never experienced like this before. Walking into full stuff like I was Invisible to them. If you are off clock and about, please let me know if I am getting taken care of or what? Chitchat to each other and just ignored me . And please consider your costumers’ priority than your personal business. If I could deposit my big check online I would rather than wasted my time there.
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July 2021 by MIN C
No offense but there probably should be more people running the front inside. There’s a line of customers almost out the door and there’s only one person helping the front and one person helping the drive through. Someone is just walking around and the girl in the office is on her phone.
