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November 2022 by Dave D.
Would give zero stars if I could! This company broke into in-laws house while they were dealing with an illness/prepping house for sale. Allegedly sent by the reverse mortgage company, but that firm can't provide or name the dates that the in-laws were notified to expect a visit? Shady as the day is long. Anyway - broke into the house by busting a back door lock (surprise, surprise, not visible from the steet!) and padlocked a 2nd rear garage man door. Padlocked the actual garage door to prevent openers from working. Ignored the realtor's sign in the garage that was about to be put in the front yard and then stole $200+ worth of tools being used to take care of the final listing punch list items. I'm sure you'll be surprised to hear that they contacted no one before, during, or after this polite little visit! Dumped marine antifreeze into the toilet, kitchen sinks, and bathroom sinks - city was really thrilled to find out that they're getting a dose of that in the water supply - and then were kind enough to leave the busted lock, the empty Marine RV bottle and all their empty beverage cups in a cleaned house. Police less than thrilled also, but are more than ready to speak to the individuals involved should they decide to emerge in all of this. Since the company is Michigan based, the state attorney general's office pretty interested in the initial complaint also. So, we'll see where this goes, but this company is beyond shady. They picked the wrong people to mess around with.
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October 2022 by Josh Zima
We have worked with Five Brothers for over 10 years, they are wonderful! Krissy,Monica, Maria and Teresa are God's gift to property management! In all honesty I've partnered with several property management companies and Five Brothers is the best! Thanks!!
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September 2022 by Bubba
Bought a house that was "winterized" by this company only to find out that every waterline from the well to faucet head,showers and water main was completely busted from ice that required me to redo the entire water system costing me thousands upon me buying my first home DO NOT USE THIS COMPANY
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September 2022 by April M.
Trash company who takes advantage of people in financial distress. Came onto the property and STOLE items belonging to the homeowner. Shady shady business.
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February 2020 by Kevin E.
Prevented me from accessing my home to retrieve my belongings, before the foreclosure process was finalized. I had received access to the locks that had been changed, a representative met me at the house and documented that he had given me the key. When I drove out days later, two workers were inside the house and physically prevented me from entering and from retrieving anything from inside. They threatened me and my family, going so far as to curse loudly at me. Completely unprofessional and unacceptable for employees of any company to behave this way in any situation, I would expect to be fired if I behaved this way while on the job representing the company I work for.
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January 2020 by Lynn A.
I am a realtor representing a seller of a property that was in foreclosure. We had the house under contract, and the seller moved out. KeyBank ordered Five Brothers to "winterize" the house despite their knowledge that the house was under contract. When Five Brothers came in, they disconnected and TOOK AWAY the water meter. After four weeks of daily calls to Five Brothers, I was able to set a time for their contractor to come out and meet the water department to turn the water back on so the buyer's bank could complete it's inspection. When the contractor met the water department, he pretended not to know why the water meter was missing - even though he was the same contractor (per the inspection log - that did the winterization! When I contacted Five Brothers to demand return of the water meter, I was told "we asked the contractor and he says it was gone before he got there" - and yet - the basement was not flooded, water was on at the road and thus would have been pouring into the basement if the meter was gone before the winterization took place. My client had to pay for a new meter to set up the inspection. Looking at all the negative reviews, I guess my client got off easy - at least they left the rest of the plumbing!
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April 2019 by Jeff K.
This company without notice came to a property I am administrator of put a lock on the door and changed the main lock with no contact on weekends. I'm not sure if they understand but they broke the law in West Virginia by doing what they did so before you hire these people you need to check them out thoroughly is breaking the law is something I'm sure companies don't need. I will post if this is worked out correctly with these people but what they did is ridiculous
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February 2019 by Jean S.
Thieves! Upon completion from a reverse mortgage, this company was hired to winterize the home. They stole copper piping, garbage diposal, sink, etc. We called to report it and they wouldn't even speak to us, claiming it had to go through the mortgage company who hired them. The city said everywhere they go that has a Five Brothers Preservation sign, there has been theft.
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December 2018 by M C.
I would love to know who this company is paying to stay in business. There was a fire in my house on March 3rd, 2018. Going back in forth with the insurance company and the park that my house is in. I went back to my house today(12/29) to check on it on found that Five Brothers BROKE into my house to "Winterize" on November 11th. I know this because they left their cards all over my house with the date. During the "Winterization" they ran sacked the items in my home! Opened all of my cabinets, vanities, dressers, etc(any where that there items of value). They Stole my HP Beats Audio Lap Top, an original Atari 2600 with 20 games controllers, plus other items! They took off my door locks and never secured it. They never got my permission to be in my home and took upon themselves to enter my house anyway. That is called Trespassing, Breaking and Entering, Stealing, etc! Anyone else would be facing criminal charges, fines, prison time, etc. But here these criminal's are still getting paid to work and to rob the clients they are suppose to help! Next step is to get law enforcement involved to this criminal origination.
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November 2018 by P B.
If I could choose zero stars, I would! This company was hired by my mom's reverse mortgage company. After they put a bright green sticker with VACANT on the front door, we contacted them to let them know the house was not vacant. About two weeks later, another employee reported back to his office that mail was piled up at my mother's home. Her mail was being forwarded to me for nearly 2 months. He out and out lied. He also harassed the neighbors about her home asking what they knew about it.
