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January 2025 by Jack Daniel
The him/her at the counter was very rude and walked away after I asked for a controller. Guess this is how amazon takes over.
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October 2024 by Humble Guy and Familyman
Bought something from this place and it hasn't even been 13 days and the guy the manager wouldn't let me exchange it for something else for the same price..#Prejudiceness
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October 2024 by Otto Vang
It's sad that a customer knows more about trade ins and deals than the assistant store manager (Crystal) i went in to trade some stuff in and first of all she did not want to accept anything. Telling me she has to take a bunch of the trade in credit because there was a scratch on the console. That's only the beginning. I asked her if I would he able to buy a quest 3 with my trade credit online and pick it up so i can save $25. She said no it's only for in store. So I said I'll just go to another gamestop. I went to the 13 mile and gratiot store and the guys over there had no issues at all. Traded everything in without an issue. Also when I go my trade in card I used it only to buy the quest 3 so the assistant manager has no clue about anything at gamestop. I hope this gets to corporate because now I had to go through all this hassle just because she didn't know her own company's policies.
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September 2024 by Bob Van Wilder
I totally forgot about this. But when Tears of the Kingdom released. They I did not receive my preorder bonus. They told me they only had a limited amount of them.
This was the last straw. I have not spent money at gamestop since then. They owe me 2 years of game informer magazines as well that I will never see.
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August 2024 by Chris “Wolf” Cromwell
GameStop has, games. You buy them, you play them, you keep or sell them. Question is are you playing the games from GameStop? Or, is GameStop playing you? Usually you find better digital deals in the your respective consoles virtual store.
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July 2024 by Craig Towers
Terrible customer service. Brand new unopened game bought 3 weeks ago wouldn't even exchange for a different gsme. Didn't even try to help at all
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June 2024 by dustin dagostino
They weren’t closed they had 10 minutes left but they locked the door on me
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June 2024 by Brian Vaughn
$57 for a used ps4 controller..wow
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June 2024 by Justin M (DuB)
I never leave reviews but I don’t know why anyone would go to this location the guy working today 6/6/24 was rude and pushy I needed a xbox hard drive and when i told him it was for my series s he said “ I don't know why you or anyone would buy one that it was a bogus product” due to having to transfer games and almost wouldn't sell it to me and tried to push a $180 one on me because he personally did not like the one I wanted then when I said its okay it’s only because call of duty is a big file he said “those games are not good and not allowed in my house because if a kid breaks his controller he will shove a switch controller up their *** ” rude and unprofessional makes sense why nobody shops in store anymore
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June 2024 by Simmy J
Great customer service skills!
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May 2024 by L B
Worker lied to me and told me a certain game wasn’t available on the Xbox console. So i bought the game for another console in anticipation of buying the console afterward. Turns out, the game is available on Xbox after all. Why would he lie to try and make a console sale?? Smh Horrible service! Never come to this location.
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May 2024 by Angela Hicks
Worst service ever. The lady was rude and didn't care about anything but her lunch break.
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April 2024 by Lutz Krieger
Always super friendly staff.
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April 2024 by AlexYaWon (Alex)
Cool, got everything you need.
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March 2024 by George Perez
I love this place because of the guy with the ocarina. I love him. Please don't let gamestop go bye bye
