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November 2024 by John Mesko
First I will start off by saying this was not a hotel of choice. As part of a hockey tournament this hotel was assigned to us. Upon making our reservations for 2 rooms (one with the team code and 1 without) we contacted to inform the hotel that we needed both rooms on the same floor as the team. It was stated that would not be a problem. Upon check in, I was informed that both rooms were on the 5th floor (the team was on the second floor). When I explained what I was told prior to arrival they informed me that the 2nd floor had no king rooms. My kid went to the second and we stayed on the 5th. Upon getting to the room (518) the toilet was leaking, the ac and fridge also didn’t work. We switched rooms and there were no issues until Saturday night.
The front desk lady (white lady, black hair) was very rude to multiple parents on our team and interrogated one about our warm up jackets because the other team that was staying there was u truly and causing major issues (including breaking our property and mouthing off to adults). The entire hotel
Stunk of weed all night Saturday and there were loud hotel parties on the 6th floor.
This was by far the worst holiday inn express experience I’ve ever had and will also be contacting the tournament group to suggest not using this hotel in the future.
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October 2024 by Jesse Forney
I love the holiday inn in Warren MI. It is my preferred place when I'm there on business. Money at the front desk is super friendly and helpful. Always greets with a smile:)
Rooms: A stronger fan in the bathroom would be nice
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October 2024 by CHRISTOPHE DION
We stayed two nights to visit the city of Detroit. The hotel is ideally located off the road in a quiet area. There were squirrels and geese around the hotel. The staff is very professional with attentive service. The hotel is not very modern but it is clean. The room was spacious with Dove shower products. The only negative point is the tapestry which is starting to peel off. Breakfast is à la carte. You can choose a dish with juice and coffee. There is a Walmart nearby which is very convenient.
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October 2024 by Jenny T
The hotel is clean, staff is friendly. Some fixtures are dated, but it's not something I care about but I know some do so I'm mentioning it. There's always coffee in the lobby and if you're lucky There's baked cookies once in a while.
Pool is small, nice and usually empty.
The restaurant food and staff are great. I had breakfast and dinner and it was tasty.
Will choose this hotel again if I'm in town.
Rooms: Clean room. Comfortable bed. Has tv, desk, and lots of outlets for charging including USB ports. Some bathroom fixtures old, bit wasn't an issue for me. Showers were warm and the complimentary dove shampoo, conditioner, body wash were great.
Food and drinks: Restaurant food is good. Waiter and bar tender friendly.
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October 2024 by Norm Evans
There were bugs in the room. When I told the attendant, he acted as if he was aware of it.
Walkability: Sideways are available.
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October 2024 by Florida Tobar
On the behalf of myself Antonio Tobar the president of the Willis family reunion was very pleased with the hospitality we received, Monet was very helpful to all of our needs that were in her control. I would highly recommend this location to other. And the Willis Family sends a warm thank you to Monet and her staff.
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September 2024 by Tony Ramirez
Staff members were awesome Monets was very friendly the waiter for breakfast also very polite and respectful. I gave rooms 3 star because the toilet was loose and the AC unit did not work well, didn’t complain because only stayed 2 nights. I would stay there again.
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September 2024 by theresa mitchell
My stay at the hotel was perfect from the time I checked in the front desk clerk Mona was sooo polite professional and very helpful from the time I checked in til the time I checked out,I enjoyed my drinks at the bar and the the rooms was very clean and comfortable
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September 2024 by Tarot spiritual psychic readings Psychic reading
Vera made amazing drink thank you hun we appreciate you in chef
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August 2024 by James Zukowski
I booked a few nights here earlier this week quite on the fly since the hotel I had previously was so egregiously terrible, I felt I had to go elsewhere. I am so glad I did too. The check in process was smooth, and Debra did an awesome job of answering my questions and explaining the amenities available. I didn't use the pool or gym so can't comment on them. The room was great and had plenty amenities that made my stay so much easier. I had breakfast at the restaurant only one morning, but everything was great and the lady serving me was very nice. If I had any minor complaints, I might say the carpet in the room could've used a deep clean, but this 8s me being nit-picky. I would definitely consider staying here next time I'm in the area and so should you!
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August 2024 by Craig Lister
Nice quiet place to stay. Monet was very polite and helped accommodate a space to conduct off-site training, for a near by manufacturing facility, on short notice.
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August 2024 by Gary Neuenfeldt
The AC was stupid loud. Old!!!
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August 2024 by Teri Meyer
Blackout curtains would not close all the way. Bathtub seat not available
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August 2024 by John Campbell
Bartender was the best! Helpful and always talking and had the best smile! Thank you for making my 10 day stay wonderful! The food is amazing!!
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August 2024 by Julia Perchik
there is no microwave in the rooms. On the first floor there is only one common microwave. Plumbing problems. The room was dirty, false eyelashes of previous visitors on the floor.
Never again!
