Liberty Tax at the 9 Mile and Vandyke location in Warren receives positive reviews for its friendly and professional staff. Customers appreciate the good customer service provided by staff members such as Donna and Regina, who are described as kind, patient, and knowledgeable. Donna has been praised for her professionalism and helpfulness, with some customers mentioning she has been their tax preparer for many years. Regina is also recognized for making clients feel comfortable and gaining their trust as repeat customers. The location is noted for its clean environment and welcoming atmosphere. Many customers value the consistent service from familiar tax preparers, which helps reduce stress during the tax process. The pricing is considered affordable, with some paying less than $300, especially when discounts are applied. Although some found certain years stressful due to missing paperwork or working with different preparers, overall, the reviews highlight a positive experience and trust in the staff. Customers express gratitude for the helpful, honest, and professional assistance they receive, making Liberty Tax a preferred choice for their tax needs.
Kianna has prepared my taxes for several years now. She is very informative and gives great tax advice.
April 2026
Mrs. Donna never fails to make me smile every year i come in.
April 2026
It was a great experience. Donna really helped me get the information needed to get a great refund. She was extremely knowledgeable and helpful and just a very pleasant person. I will be recommending her to my family and friends.
