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March 2024 by Amy L
Literally the worst Lc I have ever been to. The staff is ALWAYS disorganized, there’s always bickering from the back being heard at the counter. The pizzas are NEVER ready on time and half the time there’s a parked car with no occupants blocking the drive thru and after waiting 20 minutes past the ready time the pizzas not even cooked through. This place is a joke, pizzas are falling out of the oven on to the floor as I wait for my order.3/14/24 @ 4:53pm.
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March 2024 by Emmie Dutchess
been in the drive through line for about 25 minutes theres a long line of cars one customer is being served every 25 minutes
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March 2024 by Chris Lalios
This place is extremely unorganized and very, very very very slow. You have to order 45 minutes in advance if you want your food and then when you get it, it’s ice cold or sloppy. They should close this location down or higher four more people because two people cannot run an entire establishment especially kids.
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February 2024 by Rick B
Mostly just confused about how the drive thru works. Went through came through and was told to park in spot 1 for quite a while. They were supposed to bring it out but "got busy" we saw no other vehicles during our wait.
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February 2024 by Dan Hicks
Save your time and go to a different location. I used the Pizza Portal and ordered 2 pizzas and a crazy bread an hour ahead of when I wanted them. Never got an email saying they were ready, went there 15 minutes after pickup time, wasn’t ready. I was in the store at least 5 minutes before I even saw a staff member, who said it would be about 45 minutes before my order was ready. When I said to cancel it they said “oh wait it’s almost ready.” Then they handed me an entirely different order. Cooler wasn’t stocked. Staff is in desperate need of customer service training. This location is an insult to the company. Never got my order. Took nearly a month to get my refund. Again, save your time and go to a different location.
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February 2024 by Glynis H.
I ordered garlic parmeasan wings in the drive-thru. The cashier handed the container to me without a bag. The wings were luke warm. When I asked for a bag so the sauce would not spill in the car, he balled up a bag and handed it to me. I took the time to open the bag to put my food in it before driving away. He was watching me as if to say "leave now" instead of asking if he could assist me.
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February 2024 by Ashley Terrell
If I can give 0 stars I would. For the last several months this place have gone down hill. The drive thru is never available, when available you’re in line for 30/40 mins for a hot & ready! When you pick up/order inside they take forever taking your order/receiving food. The workers are rude and not welcoming. Absolutely no care in the world for others time. I will NOT be returning!
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February 2024 by LM Squared
They don't have the best pizza in the world. But it's good if you're on a
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February 2024 by Esideart Todd B
Just ordered a pizza and they messed it up how can you forget the salt on a pretzel pizza ding
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February 2024 by Tina Thoel
It's a hit and miss when the drive thru is open. I went inside to ordered it took forever for me to get my pizza and breadsticks They were out of 2 liters and sauces.
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January 2024 by Abriana DiCiacca
This has to be THE WORST ONE IN THE AREA!! Wait times are at least 35 min for a HOT AND READY! The workers do not even greet their customers. They’ll see you and continue on with whatever they’re doing. They also almost always have an attitude and play around in the back cussing and all. I only go to this one because of how close it is but I’m always prepared to wait at least 30 min to an hour. Oh and they never answer the phone they send you to a 3rd party.
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January 2024 by Alexis Cerra
I Placed an order through the app; the app asked if I wanted to pick up in the drive-through or inside. I selected drive-through when arriving at the drive-through I was asked how I could help. When I told them I had an order that was placed on the app they told me I need you to come inside… When I I told the associate that the app instructed me to come to the drive-through. She then ignored me, leaving me no option, but to go inside, which I honestly don’t mind, but don’t give an option where there is not one. This location often has her drive-through close and a sign out that says that it is not working, during the pandemic and long afterwords they had their doors locked so you couldn’t come in even if you want to. I also payed for extra marinara for my crazy bread that they didn’t have some Have any instead of offering me a refund they told me to take what I want from their sauce selection… just a bad environment and poor service all the way around. The best little Caesars is on 10 mile between Hayes and Gratiot. Sad that I have to drive out of my way to get the service.
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January 2024 by Karen Mclaughlin
I called my order in at 6:15pm. I arrived and waited in the drive thru for 25 minutes. Got my order - went home - and the pizza was wrong. I ordered a pizza with no sauce, and received one with sauce. I called again at 7:15pm once I was home and discovered this. They said not a problem they will put a new one in and should be ready in 10 minutes. I did not get my pizza till 8pm. They did give me some kids cookies, pop, and a cup for free. But that doesn't make up for the nearly 2 hour wait. If I didn't have hangry kids with me , i would not have waited. But i figured by the time i order pizza from somewhere else, i would have wasted the same amout of time as I did standing there. And the bread sticks I got with my first wrong order...had ONLY 3 in the bag!The correct pizza sucked and tasted like dough - don't know why when it took so long. The only thing that was good was the lemonade they gave us for waiting so long.My order wasn't the only one wrong. There were many people in the lobby waiting with me that had wrong orders, or orders that were lost. Honestly, it was pretty ridiculous.The service and quality at this LC has gone down hill - and they actually had a decent size staff working, too this time. Usually there is hardly anyone working.Honestly - it's worth your time to pay a bit extra to go somewhere else so you don't get the wrong pizza and have to wait forever.
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January 2024 by charles marwick
Store opens late, quite often. Also, the drive-through suddenly has ceased to be. Stupid. If the owner doesnt want to man the drive through, I'll be going to one of the 5 fast food joints - all within walking
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January 2024 by Risha B
Pizza ALWAYS COLD.. like it has never been a time my pizza was not cold. It’s frustrating as hell who wanna eat cold pizza?
