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December 2023 by C Hassar
Awesome Customer Service! Ashley did a great job on all my loans! Thank You! I saved a ton of interest on my cars and Equity Loan!
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November 2023 by michele minser
Lousy service. Several years ago I got some very good advice from a financial advisor. But I see good service is over.
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October 2023 by Don Klaser
Always quality service
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September 2023 by Barb S.
Don't bother trying to get a loan or credit card here, credit score in the 680 690 range and turned down with low DTI. 4 paid vehicles 2 homes paid and zero bal on credit cards never missed a payment in 30plus years. closing my account this is not a member friendly credit union.
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September 2023 by Stacey Main
I love them they're always very helpful and very fast I've never waited more than like 10 min to be seen. If you loose bank card same day u get new one.
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March 2023 by Keegen Maguire
Justin was unfriendly.
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May 2022 by Josh VanValkenburg
I have been with MSGCU going on 15 years, my wife longer than that. We've never had a problem until last weekend. My wife went in to finalize some paperwork we were told was good to go, but unfortunately my wife came across Debbie. Debbie is a rude, inconsiderate, petty tyrant, and I hope nobody ever comes across her again. She made my wife feel insignificant, and tried to make my wife feel like a fool, for not having documentation that we were never told we needed. She is cruel, and this single interaction has us considering moving to another credit union. If the past few years has taught me anything, it's don't put up with rude people. If Debbie wants us to feel like worthless garbage we can take our business elsewhere and Debbie can be the queen of her credit union. If someone from MSGCU reads this, I want an apology in writing mailed to our home, you know our address.I will never recommend MSGCU to anyone again. I've lost all faith in their leadership, and member care teams. I would be ashamed if a friend or family member was treated the way Debbie treated my wife. I don't care if she was having a bad day, or was mad it was a busy Saturday. Nothing gives Debbie the right to treat people the way she treated my wife.
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April 2022 by Bill Gergely
Tonita Smith was Awesome, thank you so much for your help...
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February 2022 by George Tadros
Been banking here since it opened and have never had an issue with anyone. Everyone is always super helpful and will always suggest the best options for me. Love the team here!
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November 2021 by Milad Shiba
Debbie & Dennis were amazing people to work with. They made the whole auto financing process as easy as possible for a first timer. Highly recommend this branch! Thank you Debbie & Dennis for a great experience!
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October 2021 by Cyndi Harris
Great staff! Very helpful
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September 2021 by Stacie Lynn
My husband has been a long time member of this financial institution. We recently got married and wanted to add me to his account so that as a married couple, like most couples, have a joint account so that we could deposit and withdraw OUR money to/from our joint account. Makes sense right? Well the gentleman informed me that he would have to run a credit report to see if I “qualify” to become a member and by doing so, it would affect my credit score! I was in disbelief. First and foremost, that is discriminatory which doesn’t sit well with me. Second, who are these people to tell me that I can or can’t have a joint account with my spouse? That is OUR money! And third, why would I let anyone affect my credit score negatively to see if I am “good enough” to join their financial institution? Needless to say, my husband will be joining my financial institution instead where everyone is welcome and credit scores aren’t affected.
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September 2021 by Stephanie P.
My husband has been a long time member of this financial institution. We recently got married and wanted to add me to his account so that as a married couple, like most couples, have a joint account so that we could deposit and withdraw OUR money to/from our joint account. Makes sense right? Well the gentleman informed me that he would have to run a credit report to see if I "qualify" to become a member and by doing so, it would affect my credit score! I was in disbelief. First and foremost, that is discriminatory which doesn't sit well with me. Second, who are these people to tell me that I can or can't have a joint account with my spouse? That is OUR money! And third, why would I let anyone affect my credit score negatively to see if I am "good enough" to join their financial institution? Needless to say, my husband will be joining my financial institution instead where everyone is welcome and credit scores aren't affected.
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August 2020 by Gwendolyn Bono
Excellent service
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April 2020 by Matt Bohs
Bank here. All locations are wonderful
