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December 2023 by Sandy Tappo
Terrible experience to say the least, if I can drop a negative 5 stars it would so be present at the time of this review, the number that they like to drop while they apologize most likely u won’t get a answer or it will say their no agents in the que and will hang up on you, I tried to get a refund on on a gift today that was not described in full detail to the purchaser and it was payed for in cash I guess and they go ahead and tell me they have no cash to give me, nor gave me any other form of payment just the the object back and claim to give me a call when they get cash to give me for this rediculousl item! Now I assume their response to this review will be please call 1800-***-**** I wouldn’t buy any service or item for my worse enemy from this place, don’t bother to give me your abc corporate number because I already called and nobody answers!
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December 2023 by JUSTIN HARMONY
Went in to purchase a remote start when James rang me up the price was way more than sales price. When I asked why the price was $60 more he responded “it’s a 6 year warranty” however I did not ask for this. Very shady considering he works on commission and they make more money for warranty purchases. I wonder how many people don’t realize they are adding the warranty on without the customers permission.
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December 2023 by Mark
Very poor service on site. Employees do not reveal the price at the at the beginning. No one adheres to the online prices. The remote start with installation is on offer for 129.95 dollars. In the end, the customer is ripped off and is suddenly charged 350 dollars ?! The employees deceive the customer. Here, more value is placed on attracting customers instead of winning new customers. Never again! Better stay away from these places. Behind the counter, the employees played poker like in a casino ?.
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November 2023 by Joseph Davis
Overcharging customers, installations are lazily done.
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November 2023 by Cynthia Tennessee
They were very helpful fixed my problem they were awesome I have been going 2 them for all kinds of systems for years many years great place I will continue to go there
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October 2023 by Roger Silvestro Builders Inc.
A staple in the community! Great staff. Thanks Roger Silvestro Builders
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May 2023 by Sara Webb
They installed our radio and speakers. They had to rewire our speakers and they did a really great job.
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May 2023 by Alan Henry
August, 2022 . Had a viper remote starter, alarm combo installed . Here it is 9 months old . My remote just stops working ??? Replaced batteries . Does not work ? Brought it in to Mickey shore on van dyke . They tell me it’s the remote !!!! And I cannot buy a exact replacement !!!! Bcuz they are no longer available !!!! I have to buy a upgrade which is a rechargeable remote !!! And 125.00 extra ! Not even a year old !!!! And remotes are not available !!!!!!! No warranty service !
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May 2023 by Christopher M.
This Mickey Shorr store was great and the people that works there were friendly and very knowledgeable to help you with what's good for you and what's not, based on the brand of the products. Especially, if you're shopping for mobile electronics for your vehicle and they would share some products that could be handy in the future and so on. A lot better than Best Buy from Madison heights when it comes to customer service and sales promotions, which is a huge plus. We be gladly to come back in the future for mobile electronics again, no doubt. They have great range variety of mobile electronics than Best Buy and the prices are reasonable too.
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March 2023 by Joe Oliverei
This is the absolute worst place to get your car radio installed, or speakers or anything. They punched a hole in my firewall to run a power wire and ripped all my wires up and tried to blame it on me horrible place.
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February 2023 by Michele Haskins
Purchased 2 remote starters for gifts. The sales associate was very knowledgeable and helpful. The install was completed quicker than expected and everyone couldn't be happier in these frigid temps :)
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December 2022 by Robert Phillips
Got a 7 inch screen installed. Fast work and great service. Alec was a good help and would recommend.
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November 2022 by Rob D.
Purchased what was supposed to be a brand new viper remote start system only to have issues and take it to Best Buy for them to tell me they gave me used equipment. If you go to this location please have someone check it he installation if they won't let you see what was installed.
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October 2022 by Simon Hanna
Horrible costumer service couldn’t guarantee that there would be no issues during installation don’t recommend this Mikey shor gratiot and royal had great customer service
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October 2022 by Tiffany Jones
I got a automatic starter put on in 2018. The lies they tell. I was told I had a life time warranty on it and if I got a new car they will take it off and put it on my new car for free. The lies this place tell you make a sell. I will never come back to this place. This place a rip off.