-
March 2024 by Monique James
Samantha is a very beautiful young lady who has helped me tremendously. She deserves a raise for her excellent customer service skills.
-
March 2024 by Ninnie Scott
Very professional and friendly
-
March 2024 by Robert Noel
Samantha was very helpful with getting my storage and helping my set up my ps app ?
-
March 2024 by Angela Thomas
Samantha provided great customer service and explained the process of rent a unit very well ?
-
March 2024 by Jonathan Johnson
Samantha was great and gave the best deal I could get and fast service.
-
February 2024 by Thomas Scott
Samantha is very professional She takes time out to handle all issues and she is very polite and always greets me with a smile. I hope she stays at this location ?
-
February 2024 by Antoinette Jones
Samantha is the best...She deserves a pay upgrade...She exemplifies excellent customer service...❤️❤️❤️❤️?
-
January 2024 by Ash Kash
This is the worse company to ever do business with. I started a contract with them 11/8/2023. When I arrived at the location they'd put my unit on the second floor after I'd advised them I'd be moving alone and could not use a second floor unit. I cancelled my service as soon as I arrived 11/9/2023. I connected with both the staff at the location as well as the corporate office over the phone. They were to issue me a refund via check. Today is 1/11/2024, after assuring me a full refund would be received, they now tell me that my refund will be reduced by 29.00 for an admin fee for a service I NEVER received after again assuring me a full refund in both November and December. Not only that, now I have to wait 6-8 more weeks for my money to be returned to me. This company is horrendous. I don't recommend anyone ever use this service.
-
January 2024 by Hamza O
1-3-20224 Best customer service, I think his name is D. Called in before they open, he called me back, answered all my questions and complete all my paperwork with 30mins in the office. He also show us how to use the app, lock and how do get access to the unit. It’s hard to find employees that cares about customer these days. Also, first employee I ever dealt with without him checking his phone. Because of him, I think I will rent more units by recommending everyone I know. This company should do everything they can to keep this guy.
-
December 2023 by Angela Fitzpatrick
You charged a standard price just to overcharge 150, cut locks off and charged 30 for a lock to be put on plus you want the lock back after service. The gate access was denied after the person paid their bill. Oh and the storage unit needs to be sealed more. Water damage and etc, I personally would rather sell everything before putting my belongings in this storage unit. Also it's a virtual reality game set missing from the unit that was my niece and etc.
-
November 2023 by Michelle Boyd
Samantha 0 was very helpful & made sure that I had everything I needed! Would definitely recommend using this location!
-
October 2023 by Amanda A.
Samantha was EXCELLENT and very professional she addressed all of my concerns and got me together.Will highly recommend.
-
October 2023 by Felicia Mitchell
Tina was very nice and she explained everything to me, I'll rent here again and again
-
September 2023 by Nikki Jones Squared
Samantha is AMAZING! When Public Storage first called to confirm my Reservation I was greeted with the warmest voice and kindest welcome. I couldn’t wait to meet her.Samantha was just as great in person, very clear, friendly, informative, patient and kind! She represents the company well.I look forward to working with you and Public Storage ! Thanks for Keeping my stuff safe?!
-
September 2023 by Ruby Jones
Samantha-She is Amazing and approachable. Her friendly attitude encourages me to send other people here.She’s a keeper and l appreciate Samantha?