Horrible. No one answers phone calls or voicemails. When a tech does come to the site they end up having to come back because the problem was not fixed or they don’t have the proper material. Zero stars. Thumbs down. I don’t like this company.
January 2022
I wouldn't recommend dealing with this this organization. Nothing but problems and they nickle and dime you for everything. Read your contract too.... There are way better and more honest dealers out there!
January 2021
Service is excellent, if you can get them to come out. I called for service, waited 2 weeks with no response. I called back and was informed that they did not come out due to a parts shortage, but would be coming out. I waited 2 more weeks and still have had no one come out for service
QLI, selling servicing and renting forklifts, sweepers and scrubbers and sales,installation and maintenance of dock equipment. QLI has an extensive parts department, including with the ability to manufacture hydraulic hoses in our Warren, Michigan facility.
Our service area is the greater Metro Detroit area and southeastern Michigan.
QLI’s technicians work on all makes and models of material handling equipment. The company’s employees focus on excellent customer service, quality repairs and minimal downtime.