Building Materials in Warren, MI

“Great business with helpful staff. I walk in there with basic drawings of what I need for bended aluminum trim and they get it back to me within a couple of days:)”

“buyer beware! I purchased a kitchen appliance package from Home Depot on July 10th. Today is September 3rd and they have not completed the installation. Their installation team has been to my house 6 times and every time they come, they cannot do part of the installation for one reason or another. First time they installed the gas range poorly, the way the installed it it wouldn't go up against the wall, the closest it could get to the wall was 5" away so i had to have it fixed on my dime. they installed my microwave unleveled so it had to be fixed on my dime, they refused to install the fridge because they didnt like my water shut off valve. there was nothing and is nothing wrong with the shutoff valve, its a standard for pipefitters to use a needle valve. they also refused to install the dishwasher until i actually screwed my pipes to the wall.. this makes no sense but i was so frustrated that i agreed and purchased hardware to screw them into the wall as required. Second time the guy showed up late and said he had another appointment so he didnt have time and ranted about how crappy Home Depot is to work with and if he fixed everything Home Depot did wrong he would never see his kids.. also told me I should have been smarter and purchased from Lowes! third time they broke the plumbing for my dishwasher when they were removing my existing dishwasher and said they couldnt fix it, they had to send out a plumber. fourth time was a plumber to repair their broken plumbing, fifth time their work order said they came to deliver appliances instead of installing them when they were already sitting in my garage and they showed up to my house with no appliances, sixth time I finally got a motivated and friendly installer and the dishwasher arrived destroyed! Destroyed so bad that the racks would not go back in place! Five weeks, six installation visits, 9+ hours of me sitting inside the local Home Depot to explain the situation and beg staff to help me they approve me to return the destroyed dishwasher and purchase another one. So I purchase another one on 7 days ago. Home Depot was quick to charge me for the new purchase but still has not refunded me for the returned dishwasher. I paid for everything up front on my credit card, no financing through Home Depot so it should be a simple transaction so I called Home Depot and asked what the issue was.. I was told that I have been flagged and a district manager has to approve my return. What the heck! I have done nothing but be patient for the past 7 weeks since I placed the order on July 10th and now Home Depot may possibly refuse my refund on an appliance I prepaid for both the appliance and the installation in good faith on which arrived completely destroyed and unusable? i want my refund processed for the dishwasher i returned on august 27th! i did everything i was supposed to do and home depot is dragging their feet! I have put in countless of hours calling Home Depot, sitting in the appliance center at Home Depot, waiting in line at customer service at Home Depot, dragging broken appliances back to Home Depot, calling the 800 number for Home Depot, taking off work multiple days to be waiting around for the Home Depot appliance delivery team to come to my house 6 times thus far with AT LEAST ONE MORE VISIT TO GO because I still do not have the dishwasher delivered or installed! At this point, Home Depot needs to significantly compensate me for wasting my time and energy and i want a phone call from a live person whos capable of helping me. i have been out nearly $4000 for almost two months and still dont have the installation completed. i have been more than patient and generous with my time. This is now at the point where im ready to rip everything out and dump it in the home depot parking lot and get a refund, Had I known I was going to have such a massively negative experience with Home Depot I would have purchased my appliances from another company.”