-
October 2023 by Nyra Johnson
Rude service and fax system was down so they couldn’t view my lab order. Waste of time
-
August 2023 by Ashley Pogue
I had a good experience! Wait time was about five minutes for me, my appointment time was at 8:20 AM. The phlebotomist was very warm and friendly. Even though I had a lot of tubes to fill, she was quick and kept me talking, so I didn’t feel dizzy.
-
June 2023 by Candice W.
I just want to say. I see all these other comments and just took a leap of faith to go. I went inside about 45 minutes before my appointment. I was immediately greeted by Stacy who was kind and welcoming. For someone who is terrified of needles she made it very. Easy. I've been poked so many times in my arm by people who couldn't find a vein and went for my hand. She found a vein and got the tubes with ease. Highly recommend STACY. Thanks again lady :)
-
June 2023 by Jasmine Jones
I was able to get a next day appointment. My appt was at 7:20 and I was in the chair at 7:20. I was there to get my blood drawn. I was in and out within 15 minutes.
-
May 2023 by johnathan Little
They were Nice staff and fast but my arm is sore. She stuck it in a odd place and it was more painful than uaual and arm is sore after. I’ve had so many blood draws and never this on the first poke.
-
April 2023 by Christine
Do not go here. I came in with an order, my sample, and all of my information and the lady working had no clue how to process it. She said it didn’t say what the order was, or my doctor’s name, etc… it definitely had all of this information on it so I don’t know what was going on with her. I had to make an appointment and wait all day for this, we drive here during rush hour and can’t get the order done. It is time sensitive… and I called this morning confirming everything and making sure this location could take my sample and get it processed, etc. (my doctor’s office is out of state and I was told take it to a Quest or Labcorp)We left because I had zero confidence in her figuring this out and likely messing up my sample. She also didn’t show any initiative to figure it out, and didn’t care that it was such an inconvenience and terrible experience.Highly do not recommend coming here if you have any type of lab samples to drop off. Honestly I would never come back here again for anything.
-
March 2023 by Shadat Rahman
My appointment was for 8:40 am and now it's 10 am and still waiting. I got so frustrated ended up leaving. They have only 1 person working.. I will not recommend this company to anyone, I will have a discussion with my doctor.
-
January 2023 by Edward Uselman
Stacey C. is awesome, extremely friendly. I'm terrified of needles and blood draws and she goes way out of her way to make you feel as comfortable as possible!
-
January 2023 by Marielle Lyles
I made an appt but i was late! The nice lady got me in immediately. She was very helpful and professional! I personally had a great experience.
-
January 2023 by MD G
Guy who greated me wasn't wearing a mask even though they require clients to wear one. Said it was closed because of equipment issues but wouldn't tell me where else I could go to get a drug test for a job. When calling their automated voice system is very glitchy and unhelpful
-
January 2023 by Max Parsell
Would give zero if i could. Well when you try to set an appointment but you can't because the robot doesn't understand hyphenated last names so it just hung up after 3 trys the lunch time says 1130 but guess what they close up shop 30 minutes early the listed. Pathetic their time is more important then yours
-
January 2023 by daesha McCullough
If I could give them no stars at all I would. I cane in at 6:50am and from the beginning I knew I was going to be in and out. Boy was I wrong they mad me sit for atleast 2 and a half. They need to move faster. It's 3 people in here and they are moving slower then my grandma walks. Never again will I come here. Very unprofessional.
-
January 2023 by Brian Petree
If I can give them zero stars or negative stars I would. I go there on a Saturday they don't drug test for employers on Saturdays only Monday-Friday only way I found that out is because I had to call the number doesn't say that on their website doesn't say that anywhere in the paper for my employer. This is unfair The people who have to work monday-Friday who can't make it till Saturday only you need to fix this please
-
January 2023 by Eraj Saeed
Went in yesterday for a pre-employment drug screen and TB test. Stacy was wonderful despite being so busy-she was kind and thorough and courteous. Had an amazing experience and will definitely be back! Thanks Stacy - you deserve a raise!!!
-
January 2023 by Kyenne USPS
If I could give no stars I would came in at 8:40 am for a pre employment drug screening and the lady was very racist from the start. She was a Caucasian lady with gold and brown hair wearing glasses. She lied to me stating I was unable to take my drug test due to the form is blank that doesn’t have my name on it. And when she called to verify my employer office was closed due to it being pst time. My employer been sending people to this location for 8years with blank forms as long as it has the account number on the form. She didn’t even know how to do that she had to call her supervisor and her supervisor advise her to pause my drug test. Long story short I went to a different Quest diagnostics location in commerce township they took me in right away and did the drug screen with no problem. The quest diagnostics location in commerce couldn’t understand how come the warren location would not do the drug test. It very simple to look up the computer number that directly on the sheet. Staff needs to be retrain and trained on how to treat people.