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February 2024 by Milad Shakir
Great experience with this pharmacy.fast service at the pharmacy.nice customer service . highly recommended.
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January 2024 by Vincent P.
Went in there just to pick up my medicine and it was freezing in there everybody that worked there wearing coats this is not the first time it happened not the second time I would say five or six seven freezing cold
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January 2024 by jonathon nierman
My daughter and I had scripts sent over for pneumonia at 8pm. I went up to the rite aid and was told it would be ready by 11am the next day. I called at 11:30 and was told it would be ready in 30 minutes. I wait an extra hour on top of the 30 minutes and proceed to go to the pharmacy. Once arrived I'm told it's still not ready and proceed to wait for another hour in the store.
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December 2023 by J Moore
Awesome staff - especially Pharmacy staff!!
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November 2023 by Tim Hampton
I pulled into the parking lot at 956 n they already had the door locked n were all standing there waiting to leave. Well screw me for not running up to the door I walked up at 959 n was denied entry. I wonder had I actually ran to the door n got there at 957 if they would have let me in then? I'm guessing no since the register was most likely shut down. I know im the A hole who shows up last min but before 10 is before 10 i should have been let in. This happen every night? I'm pretty tempted to show up tomorrow at 955 n see if im allowed in...
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October 2023 by Robert Marley
4 hours to fill 21 ibuprofen 800's. The pharmacist even lied saying they just got the script when I was on the phone with the dentist 2 hours and 15 min. Never going here again.
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July 2023 by seriously serious
The pharmacy staff are the most unprofessional rude. STICK UP THEIR YOU KNOW WHAT. Every month I have an issue with them. My prescriptions, only 2 have always been the same haven't changed in years, but somehow its a monthly problem with them. they are grown adults acting like children. with no manners and they are full i mean full grown adults. WHEN THE OWNER REPLIES TO THIS REVIEW DON'T TELL ME TO CONTACT CORPORATE, PLEASE GO AND FIX THE PROBLEM. SERIOUSLY GO AND FIX THE PROBLEM WITH THE PHARMACY STAFF. START FROM JANET, BRIAN, AND THE OTHER 2 TECKS. Thank you.
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July 2023 by Alp Paul
I was greeted by a very nice employee and the store is fully stocked with average prices. I wouldn't use their Pharmacy AT ALL!!!!
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May 2023 by Amber Love
Had dental work done yesterday. I got 4 wisdom teeth pulled. My oral surgeon sent over the prescription around 10-10:30. We stopped on the way home to see if it was ready and was informed that it would not be ready until 6pm. I was still pretty out of it from sedation and was numbed well so I thought i would be fine. Around 3:00 I started feeling the pain so I called the pharmacy to see if by chance it was done early because I’ve been to other pharmacies and things got done early. Whoever I spoke with (not sure if it was the pharmacist or pharmacy tech) stated “it’ll be done at 6 like we told you” very rudely. This was also the first time I had called. I understand I was quoted for 6pm but 8 hours to make a medication seemed a little long compared to other places I have been to, unfortunately the typical pharmacy I used was out of stock. I’m not sure why he was so rude about it but it was very uncalled for. I was simply just reaching out because I was in pain and hoping the medication would be ready. Definitely not coming back here again. I understand places are short staffed all too well (I work in a hospital) but it’s not right to take out your frustrations on customers/patients.
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March 2023 by Aaron Joseph
I've filled my monthly scripts at Rite Aid for over 6 years now. I use Rite Aid in Sandusky, Mi, but am working near Detroit and went to this pharmacy and was told they can't fill my "paper" prescription because of a new law. My Dr's office also called them and they told her they wouldn't. I just filled the same "paper" prescription at another Rite Aid last month and the month before. These pharmacists are so misinformed that it's sickening they are in control of who gets or doesn't get necessary prescription medication. There are waivers and discretion that could've been used to fill my script. Instead, I'll have to drive 3 hours back home, fill it, and drive 3 hours right back. You seriously need to train your staff better. Incompetent at best! How can people who supposedly go thru all this schooling and are in control whether people get their "necessary " medication be this out of touch with the policy's? And you allow that?
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March 2023 by Daniel Boyle
Pharmacy issued me Doxepin (anti-depressant) instead of my prescribed asthma medication. Do not get your medication from here.
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February 2023 by T R
The service at Rite Aid pharmacy in warren E12 mile rd is terrible. Customer service is worst thing ever I have experienced. Please save your time and energy and choose other location or pharmacies.
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February 2023 by V.G. Lewis
I visited Rite Aid on 12 mile and John R. The service was excellent! The customer personal was great!
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January 2023 by William Pfaff
Just spoke with the pharmacy tech, a guy on the phone. I called at 10:03 AM on a Sunday as they open at 10:00 AM. He said “we just opened” four times to me, said he doesn’t know if they have my medicine in stock (it’s antibiotic eye drops, not a rare medicine). Was very rude. I worked in service for years and am a teacher. Not at any job have I been able to walk in right when the store opens and get everything working. Usually places have you come in an hour before and if not—I’d show up fifteen minutes early to get the systems running. I don’t know his name but he’s a pharmacist making decent money and behaving rudely when I’m asking about medicine I need. It’s not a luxury item I’m seeking the second they open, it’s medicine.
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December 2022 by jennifer S
I have been going to this pharmacy for a while now and they are always quick and efficient. Matt is very helpful and always answers my questions. My husband and I had our Tdap vaccine today with the pharmacist, Dr Uddin. He was wonderful. We barely felt anything, and he was quick, kind, and on time. We will definitely be coming back here for any other vaccines and I will continue to come here for my prescription medications.
