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December 2023 by Brandon U.
Awful Gym with poor customer service, my information was stolen while out on work for 2+ months and when I came to gym to fix my information and billing and pay for the 2 months they added unearthly Late fees equating to 5 months worth of membership for somethingAlways packed and machines rarely cleaned
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December 2023 by Omar Tobia
The gym is great! The only thing missing is punching bags! Gotta get those!
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December 2023 by Cameron Karaschin
I workout to maintain daily functioning due to vision loss. This place has been a heaven send for making me feel safe to workout. Until recently. My family has one car due to me being blind and our car was hit and run. Marcus at edge fitness was very polite in tone while refusing any actual help. He offered anything they can do without offering any options or ideas. They refused to let me see the cameras knowing warren police consider the parking lot private property. I am disheartened that I feel am being punished for wanting to do the right thing. I now cannot even afford to even attend the gym because of the hassle this is causing. Uber and public transportation are not an option at the moment due to transportation routes or astronomically high prices. due to my vision while I wait to sort through this my bodily pains will return. If it was not for this I would give 5 stars. They are always nice, sometimes stressed, and the facility itself is nice. Unfortunately, I feel like a burden to the company.
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November 2023 by Blurry Eyes Detroit
Drove 1 whole hour away just to be turn around by Madison - Team associate because I was late on my bill.my account is not inactive or anything. She didn’t pull a sales rep or manager, she’s strictly embarrassed me and told me I couldn’t workout on an active account… not only did she turn me around, she shot all of my business on the counter etc. I will never ever go back to this location at all.
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November 2023 by Adam Challoob
This gym has been an absolute nightmare when it comes to canceling my membership. Initially, the gym was great and I enjoyed my time there. However, due to a surgery I had to undergo, I had no choice but to cancel my membership around 5 to 6 months ago.When I approached one of the employees to cancel, they informed me that I had signed a one-year contract and couldn't cancel at that time. Frustrated, I patiently waited for two months and then contacted a representative from the gym called "The Edge" to cancel my membership. They assured me that it had been successfully canceled.To my dismay, four months later, I discovered that the gym had still been charging me. Outraged, I immediately went to the gym to address the issue. However, the staff informed me that I had actually signed a two-year contract, which was absolutely ridiculous.This entire situation has been incredibly frustrating and unfair. The gym's lack of transparency and miscommunication regarding the contract terms is unacceptable. I am now left dealing with the consequences of their negligence and feeling deceived by their false promises of cancellation.
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November 2023 by Kayla Thomas-Wright
I enjoy the Warren location! I attend weekly with my son (1.5) who attends the kids club. The gym is always clean, I shower even too! The employees always seem happy and helpful.
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October 2023 by Steven Knight
The gym experience at this facility has been somewhat mixed. While half of the staff is notably helpful and friendly, the other half comes across as unwelcoming and unapproachable. I've often felt uncomfortable due to offhand comments and looks whenever I sought assistance. It's disheartening that some staff members lack the basic courtesy of doing their job with a smile.Moreover, the benefits that come with my membership have been disappointingly minimal. Despite being a total member, I rarely enjoy the additional perks promised. The gender disparity in added features is also frustrating; women receive multiple extra benefits, leaving men to utilize the more limited resources available, with the same price tag. This lack of equality is disappointing and doesn't align with the inclusive environment I expected.Additionally, my personal training session left much to be desired. As someone knowledgeable about fitness, I had hoped for valuable insights and techniques. Unfortunately, the session didn't offer any meaningful critique or learning, making it feel like a wasted investment. Any adept lifter should steer clear of the overpriced edge personal training.In light of these experiences, I am considering exploring other gyms where my needs and expectations are better met. With a few improvements, this gym could truly shine, especially considering the positive atmosphere created by its patrons.
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October 2023 by Rachel Sexton
I love the classes available at this gym! The instructors have been good to great across the board. The equipment is good and there’s generally enough of it that I never have to wait too long or at all. The one thing is that the women’s sauna always seems to malfunction and take longer to fix than the men’s. Their personal training services are ok, but they require a 2 month commitment and have high turnover in personal trainers. Overall, this is a great gym if you want more than just equipment. The classes make all the difference for me and have kept me consistent.
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October 2023 by Ryan Hufford
Good clean big box gym. Good variety of free weights and machines. As well as cardio.Very busy, a lot of members with poor gym etiquette. Tripods, taking pics in locker room, spending a lot of time of phones while on stations, during peak hours. Still not enough to deter me from going there.
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September 2023 by Angela Williamson
Be careful at this gym. They have video evidence of a women recording people in the dressing room naked and the business refused to do anything about this women even though they have video and her name
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September 2023 by Krissi King
It's been brought to the attention of social media that women are being recorded in the locker room. with out consent or knowledge.. Allegedly
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August 2023 by Dean Hankey
I love it here the staff is nice and easy to talk to. If you need help on how to use some of the equipment there are staff that will help you. The kids zone is great there all good with kids. Even at times I feel bad when they have 20 kids they still do good with them all.
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August 2023 by Brandon Wilder
Clean, new, and spacious. I like that there are quite a few cages for squats and deadlifts. I like the large turf area and reinforced wall for ball slams. Edge cinema is a good concept. I'd like to see how this gym holds up with timeUpdate 12.18.22*Still holding nicelyUpdate 7.15.23*men's sauna is running but inconsistent
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July 2023 by Hunter I.
they over promoted this place so much and got way to many people to start memberships here so its constantly filled with people 24/7 im always standing around for a good 15-20 minutes waiting for equipment that i need since everything has somebody on it at all times
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July 2023 by SheLovesFreshie
I’ve been coming here about a month and i always get a protein shake which is made by someone at the bar. Madison is always a pleasure to see and will talk to you, she’ll also make your shake the exactly how you want it. 10/10 would recommend coming to edge!
