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April 2024 by chaitanya varma
Good and fast
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March 2024 by Courtney Kent
I always have great service at this location
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March 2024 by Stephanie Matejcik
Came here for an oil change the other day, and the team was quick, friendly, and professional. Gave me tips for maintenance on other parts of my car as well. Thanks for the great service!
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March 2024 by Ahmad-Murad Arabi (Murad)
AVOID THIS LOCATION AT ALL COSTS.Went here for an oil change on Feb 6th. They didn't shut my hood properly. No more than 2 or 3 minutes and less than 2 miles after I left, it flew up and shattered my windshield, staying up and blinding me, endangering everyone on the road. I was lucky there was a parking lot that I was able to pull into immediately.Windshield, fenders, hood and hinges were all damaged due to their negligence.Apparently, they investigated themselves and found themselves innocent.Manager tried to blame it on a recall which had already been completed for the hood latch after the incident. They also claim they had difficulty opening the hood, if this was the case, why didn't they inform me of the issue while I was there?Note that after the incident, I shut the hood properly, and even with the hood being damaged, it remained shut, since it was shut properly.Tried to work with them, but clearly take no accountability whatsoever for their mistakes, now I'm out thousands of dollars in repairs.
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March 2024 by Arielle Dobine
It was good ?
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February 2024 by Miguel-Antonio David
Manager and staff were great. Notice some oil while parked and I just got it done from another shop. They took my truck right away and checked. Redid the whole oil change and changed the filter again just to be safe. Recommend this crew. ???????
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February 2024 by Monique Hendryx
Been going here about 6 months. Staff is always super friendly and knowledgeable. They don’t push the extra stuff too much. I refuse to go anywhere else because these guys are awesome! And if you do enough digging you can find the good coupons :)
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February 2024 by Ruben Reyes
Went in for a coolant flush. I didn't receive service because there was no pressure in my coolant hoses. However, once you open the reservoir the pressure is released. It's my fault for being lazy and it was about 15 minutes before closing so I get it... And it was a managers call at that. Not good. Shop on Mack Ave in Detroit
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January 2024 by Crista Rudnicki
Great customer service. Explained every detail and gave advice for upgrading and better performance. Thank you.
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January 2024 by Abdul Miah
Price is too high for full synthetic. However, service is fast, so beats waiting around 3 hrs at the dealership.
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December 2023 by Michael Raetzel
Highly recommend going there for service. Didn't pressure to add-on extra items. Staff was knowledgeable.
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November 2023 by Ken M
Great, fast service. The techs did a good job checking tires, wiper blades, changing oil, washer fluid, break fluid, and transmission fluid. All done quickly, in about 20 minutes. Would recommend Valvoline.Services: Transmission
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October 2023 by Panzy
I normally live this place but I'm not super happy that they charged me to check and fill my oil on their oil change as my vehicles never burn or leak oil. Yesterday I had my vehicle serviced and today had to air up my tires so that was a bit disappointing otherwise a great place to have things done properly.Services: Tires
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October 2023 by Jay W.
Angello and the Valvoline Instant Oil Change Team epitomize excellence in customer service. From the moment I drove into their facility, I was met with a level of professionalism and courtesy that left me thoroughly impressed. What truly stood out was their expertise in recommending essential preventative maintenance, tailored to the specific needs of my vehicle. Unlike many other service providers, they never attempted to upsell or push unnecessary services, which instilled a sense of trust and confidence in their recommendations.Furthermore, their commitment to providing cost-effective solutions was evident throughout the entire process. They not only delivered high-quality service but did so in a manner that was considerate of my budget. This conscientious approach was a breath of fresh air in an industry where it's not uncommon to feel pressured into unnecessary expenditures.In addition to their financial prudence, the speed at which they executed the services was nothing short of impressive. They efficiently tended to my vehicle's needs without sacrificing the quality of their work. It was evident that they valued my time and were dedicated to getting me back on the road as swiftly as possible.Overall, Angello and the Valvoline Instant Oil Change Team have set a new standard for automotive service. Their dedication to providing exceptional customer care, coupled with their astute recommendations and cost-effective practices, has earned them my highest commendation. I wholeheartedly recommend their services to anyone seeking not only top-notch automotive maintenance but also an unparalleled customer experience. They have truly earned my trust and loyalty.
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September 2023 by Amy L.
Very professional, explained everything thoroughly. They wasted no time getting us in the bay and out the door. Would recommend this location.
