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August 2023 by Rich H
don't waste your time going inside, waited over 15 mins without any help. useless
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July 2023 by Andrea Stryker
Private Client means nothing when there are no tellers let alone a private client advisor. Came in for a certified check and it took over 1/2 hour because no one is here to help. There isn’t even a drive through here. Rethinking my bank of choice
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July 2023 by Tyne Kreiner
Used to love this branch, but it’s pointless now as it only has an ATM. Bring back the tellers and giving people actual help. Please. We refuse to go to the atrocious Chase employees at 26 Mile anymore.
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May 2023 by Steve Gwisdalla
Offers all banking products, lending, and investment options. Deposits and withdrawals are completed at the ATM rather than with a Teller, but they are there to assist you through the process.
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April 2023 by None of your Business
Why even be open if you cant help customers? I come from 20 miles away just to be sent to another bank even further away because you dont have tellers? What kind of bank dont have tellers? You know driving around cost money but what you care?
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February 2023 by Nancy Arnfield
If you have lots of time to get through the phone system you'll probably get a pleasant person. Will they be able to help you? That's problematic. Is it the problem of Chase and not the particular branch? Probably. Since Chase is the only link to paying one of my accounts online I'm stuck dealing with them. But every month it is hours spent trying to deal with the online system, which never seems to be able to be resolved.
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August 2022 by Robert Miller
Telling someone to go to another bank because they don’t have teller is ridiculous. Just because I had my card stolen doesn’t mean I shouldn’t be able to withdraw my funds with proper identification. What a fricking joke for such a large company. Shame on you all and I hope chase fails miserably. What’s the point of a bank you can’t withdraw from?
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June 2022 by Gregg Willin
No tellers. Just an atm and a girl that stands there and tells you how to use it now. So sad.
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May 2022 by john larson
Stopped here to deposit checks. Gave them $20.000.00 to add to accounts.Tried to cash a check for $125.00 and was told they do not do cash.What kind of a bank does not cash checks?Drive thru is there but is out of order. Staff is very rude. Good Bye Chase
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December 2021 by Edmund Malinowski
Outside ATM always broken..looking at the reviews this branch is a joke…inside now closed on Saturday..time to join my wife at 5/3rd
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October 2021 by c cuss
What’s the point of having a bank if the atm is constantly broken? Liquor stores have more reliable atm’s
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September 2021 by Lindsay
The worst branch and bank I have ever dealt with. I’ve been with Chase for near 20 years but I will be closing my accounts and moving my business to another bank because of the repeated issues I’ve had with this location. Final straw is the ATM is out of service constantly, there are no tellers, and lobby hours are limited and not realistic for those who work, making it literally impossible to withdraw any cash. Done. Taking my business across the road to Huntington.
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September 2021 by Andy Macy
Apparently this bank is a "cashless bank", so you cannot deposit or withdraw money via a teller. Imagine a restaurant that decides it no longer serves food... I guess I'll drive another 4 miles to get to a BANK that will take MONEY?
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September 2021 by Jacob Smalley
Why would a bank have cash? Those things don't go together. Useless location. Go to one with actual tellers or better yet, go to Huntington across the street
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September 2021 by Jane Hewelt
How can you have a bank without actual tellers?? they make you deposit and withdraw money yourself even though they have bank tellers??? so d***
