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October 2025 by JMG Equestrian
Do yourself a favor and just go to Public Storage now.. We couldn't even get into the door here with the code. The customer service is awful. You don't get an agent right away. You will be on hold for a while or have to do the call back option. Once you do, they are foreign call operators who do not care. Nobody ever even called the next day to fix the issue. We got a refund. and went to Public Storage which was amazing customer service and way better experience. Also nicer, easier to unload building.
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July 2025 by Charles Myers
Very friendly staff who answered all my questions and took care of the issue with the gate
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June 2025 by Ben R
I pay $170 a month to go there and not be able to get into my unit. My code worked to get in but the unit door would not unlock. Absolutely terrible. And it's past 5 o clock, so there's no service when you call their number.
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July 2024 by Gerilyn Gruzwalski
They have been extremely pleasant to work with. Reasonable rates,referral bonus. Everyone I've dealt with has been helpful and very professional.
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June 2024 by Shannon Thurman
We were pleasantly greeted and walked through the facility. This location is top tier clean and ran by two sophisticated gentleman. We were more than happy that we chose to rent two of their units while our home is being renovated. Great experience!! ???
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April 2021 by Regional Manager
Clean place.
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February 2020 by Sally Adams
The customer service representatives Alyssa, Lexi, and Lisa were so helpful in answering all my questions. My hold time has been not more than a minute or two while setting up, so I hope the long wait time in the past has been taken care of by the company. This was, by far, one of the most simple and pleasant business transactions online, and also great customer service!
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October 2019 by Linda Baker
Wait on phones is NO LESS THAN 25MINUTES!! EVERYTIME U CALL!!!Cant get online payment to work. Tried explaining it wasn't working and after 32minute wait she still wanted to charge me 6
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April 2019 by SA C
I have called five times and either the phones are messed up where they cannot hear the customer OR they do not want to answer. I can hear the representative, but she does not hear me each time then hangs up the phone. Poor service!!!!
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September 2018 by Justin Urbach
Clean and easy access.
