“Everything in the store is in very good condition. The sales people allow you to shop without bothering you but they are available for questions. Everyone is very nice and the clothing is well organized.”
“I went in for the 1st time (last Friday) since it went under the new manager and was pleasantly surprised. It didn't smell like a thrift store and it was totally clean and organized. Fridays are 50% off if you use the blue bag special.”
“I am a new costumer and now a forever costumer to this excellent consignment store. As soon as I walked in I was greeted with this sweet voice “ Hello how are you?” I’m talking about the owner who is the sweetest lady, hard working, very eager to help and assist etc.The store is very clean, organized, wonderful selection of high end merchandise. Everything I looked at was in wonderful condition including casual, work or cocktail dresses, ball gowns, purses, shoes etc. You need to check out this store i guarantee you will not be disappointed!!!”
“I have spent several years looking for a very specific Chanel bag that was only made for one year. I found it doing a google lens search at this shop. I ordered it on Wednesday morning and it arrived Saturday morning. It was packaged perfectly and in even better shape than the description and pictures showed. The price was very fair and they shipped it for free. They emailed all the way through the process. Email to confirm my order, another one when they had it packed and ready for pick up, another when it was picked up, another with tracking, and finally an email when it was delivered. It was a great buying experience. I'll definitely check their website in the future and if I end up in Michigan I'll absolutely visit the store.”
“This is a high volume store so be prepared to wait more than an hour to get your stuff sorted. If there’s a line of clothing before you that’s waiting, you are probably going to wait a long time (2-3 hours).
Other than that, nice place.”
“I stop in when in the Shelby Township area. Organized, clean, nice selection of items. Have picked up some great items here over the years. Not as big as the Utica or Rochester stores, but that is ok. ✅”
“My family and I went to this store. The salvation, oh my God, this is the most cleanest in the most organized store. I've ever been in my 53 years of life. Amazing the Gjinaj family is very happy epic. What a great experience”
“Been both a buyer and a seller and I'd say I'm much luckier buying than selling at this location as they are very selective with what they take.
Clothing selection: 4/5
- lots of trendy clothes mostly in good condition.
- mostly women's, mens selection just 2 rows.
- not a lot of shoes
- like with any resale shop sometimes inventory is good sometimes it sucks.
- Lululemon is overpriced here $35-55, but almost everything else is fairly priced. Caught them at a 70% off clearance deal, plus 10% off everything else, and had a rewards coupon with $10 off. Ended up paying $2-12 per item with discounts.
- Definitely sign up for their rewards!
Customer service 4.5/5
They're not as bad as the reviews say. I don't care if someone says hi or bye to me in the store. Staff is mostly young women who talk amongst themselves, but they're readily available if you need a fitting room or need to pay/sell. Haven't had any rude or bad interactions with them”
“Great prices on many items if you find items on the 50% off days in that color. Found pieces with store tags still on them even. However, some of these items were priced at $4 more than the store tag that was still on them, thus the reason for 4 stars instead of 5.”
“First time shopping at this location. It has lots of clothing items. Not as many home and furniture pieces as I hoped. Fast service and quick check out line. I would try it again and hope they received more donations by the next time I pop in.”