-
February 2024 by Dennis D.
Bought the BEST replacement BOSH Dishwasher from Otto Z. Otto arranged delivery to Gaylord,Mi and help arrange installer who picked up our unit at the Gaylord Store! We also bought a new LG TV from OTTO at Christmas. OTTO is a great Salesperson and ABC is a GREAT STORE TO DUE BUSINESS!
-
October 2023 by Twakishi Epps
Ott was amazing. He was so helpful and knowledgeable with everything. He wrapped all of my items very well. He explained everything very well. I will be a repeat customer
-
October 2023 by Dee Esc
Came in to buy a refrigerator, we loved our salesman Nasser(who was the store manager) so much, we ended up buying not only a fridge, but a mattress, dishwasher n microwave. He was very knowledgeable about ea item, let us take our time, never making us feel rushed to make a decision. Im the type of person who takes forever to be sure, but he was so reassuring that i felt really comfortable with our choices, plus we got a really great deal. Would give 10 stars if I could.
-
September 2023 by Curry Wu
Excellent customer service: we bought a tempurpedic mattress from Nasser, the store manager. We ended up needing to exchange it for a cheaper mattress because my wife had back pain with the tempurpedic. Nasser made the entire exchange process extremely smooth and painless. He went above and beyond during the whole process and was very responsive to our needs. We will definitely return for any future purchases.
-
September 2023 by Jacob Venture (RebornGaignun)
I came for appliances, the employee did not honor the advertised deals, and was confused by the deals we received in marketing. I was upsold an installation that they couldn’t complete (they forgot to tell me that). Customer service provided was inattentive and defensive, and did not resolve any of my issues.
-
September 2023 by A E
Horrible is the best way to describe my experience. Running my credit without my permission saying it was a miscommunication when I said NO multiple times. A single women with two kids, I felt very taken advantage of. Don’t come here
-
September 2023 by Roderick O.
Great staff. Fast, friendly service. The Mgr. Nasser is a total professional. I highly recommend shopping @ ABC Warehouse.
-
July 2023 by Matthew Y
Nice selection and great prices. Had an issue with my air conditioner to no fault of ABC Warehouse but immediately swapped it out for another unit.Ask for Tom!
-
July 2023 by Waun Lavada
I’ve always shopped for appliances at ABC warehouse. I was in need of a dishwasher and Thomas really came through for me with a great deal! He beat Home Depot’s sale and lowered the price of my LG dishwasher an additional $30! He also gave me a discount of shipping! ABC warehouse also took the old dishwasher away. Thanks guys!
-
July 2023 by Cameron D.
The service and timing of shipments was awful. Purchased a couch, loveseat, chair, lamps, and tables from there 2 years ago. The loveseat was delivered when the sales guys said all of the pieces of furniture would be. Then over the course of the next 4 weeks, "delivery dates" came and went with nothing arriving. Not to mention countless hours listening to their hold music which are just advertisements. We cancelled and returned every thing and bought Costco furniture. If you want the classic furniture salesman experience (hovering, not actually being helpful, taking commissions on things you were gonna buy without help) this is your place. Especially if you just want to give them money and not receive all your furniture for at least a month. Hopefully it's gotten better, but I'll never shop there again. Driving by the store brings the horrid experience to mind every time.
-
July 2023 by Jennifer Randle
Great prices and amazing customer service! I have bought two washers and dryer here. Their extra warranty is an absolute must have! It covers anything that may go wrong for three years after the purchase. Plus if you don't end up needing it you get half of the warranty cost back in store credit.
-
June 2023 by Nicole Morley
Let me tell you my daughter and I had the best sales woman ever!!! Hannah is so sweet and easy to talk to. She never pushed any sale on us and was just as happy to help us buy a new washer. She even tried to download the app and see how long a cycle would take. I've never had a nicer person at ABC warehouse..please give this woman a raise she deserves it!!
-
June 2023 by Van Miller
We experienced some delays in our home remodeling efforts, which led to delays in taking delivery of lots items purchased from ABC. Otto was absolutely the best!!! Empathetic, accommodating, professional, and caring enough to call to check on things....even though the original order wasn't his. Go see Otto!! We're definitely going back to work with him.
-
May 2023 by Linda Winowiecki
Ott and Kody was totally of best customer and they were the best we've ever had in customer service!! Highly recommend ABC warehouse and go see Otto for all your needs! We will be returning for all other appliances!
-
May 2023 by Silya Stokes
I went back in January and purchased a couch, stove, and refrigerator. Upon the delivery of my couch the leg of my chaise broke within 24hrs. I called and was refused a return but they did come out to repair it within a week. Since then that piece has been ok but the fabric is falling apart already, the quality is terrible and I'm out almost $600 because I will have to replace it soon.
