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January 2024 by Tamara Kayyod
I brought my vacuum in for repair the day after Christmas as it was making a terrible noise. I thought for certain it was toast. Nathan looked at it right away, let me know it was repairable and I had a quote for repairs within a couple of hours. I was contacted in the a.m. the following day that it was all set. I have been coming to this store for 24 years. I’m always satisfied with their service.
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January 2024 by Richard Schafer
I met this man named Ray at the Waterford store. Unbelievable knowledge on vacuum cleaners. Must see guy .
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January 2024 by Megan Shaw
Big thanks to banks vacuums! I brought my son in the other day to visit their store. He has autism and his special interest is vacuums. He gets to choose an activity he wants to do for his birthday and he chose to visit this store. When I told the guys that were working why we were there, They were amazing with him. They showed him several different vacuums and even knew that he would prefer quieter models because sometimes noises are triggering. Our little guy ended up going home with a very fine carpet sweeper and a big smile on his face! It was a wonderful experience and all our further vacuum purchases and needs will be at banks! They made us customers for life! From the bottom of a mama's heart. Thank you so much for being so kind and inclusive to our special boy?
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December 2023 by Patricia Marshall
Nathan sold us a great vacuum.
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December 2023 by Kevin Sandstrom
This place is great! Nathan was very helpful!
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November 2023 by Linda Whiting
Nathan and Trevor were extremely knowledgeable and helpful without being pushy. When we realized my old Dyson didn’t have parts available, they asked what I liked about the Dyson and a few other questions. Then they guided me to a similar model of another brand, did a demo and sold me on its benefits. Can’t wait to try it out at home!
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October 2023 by Jan Scislowicz
I injured myself to the extent that I’m basically, housebound for now. My salesman, Nathan Waite, went out of his way to deliver my new Miele. I just can’t thank him enough. I highly recommend this store not only because he delivered the vacuum but because the entire experience of learning about the different vacuum cleaners and choosing one was educational and very pleasant. No pressure. Thank you, Nathan.
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October 2023 by Benjamin Cook
Had a great experience here! Quick and affordable service, Trevor in particular was very welcoming and helpful. I would definitely recommend for my next vacuum needs.
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September 2023 by J Van
First off, Trevor and Nathan must be two of the friendliest guys I’ve ever done business with, and secondly, this store has never let me down. Fast turnover for service and they have got products and they’re honest. Customer for life!
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August 2023 by Joqueta Ross
Trevor and Nathan are the Best and experts in educating customers on getting the best vacuum cleaner to fit your needs. They were very thorough in their demonstrations, and explained everything so eloquently. They helped me to see some things about vacuum cleaners I never knew. If you want to know clearly about your purchase and your warranty, I would highly recommend you go to them. As I was leaving the store, I saw the Nellie mop, and they demonstrated that in within 2 minutes! That will be my next investment, I was AMAZED to see the results of a waxed floor!
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July 2023 by Matthew Galbraith
Nathan and Trevor are awesome! Very attentive and friendly. Highly recommend this store!
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July 2023 by Tina Russette
Wonderful experience at Bank’s Vacuum. Ray was very helpful in explaining all of the different vacuums that would be applicable for our business prior to our purchase. At the time of the purchase, Nathan and Trevor were pleasant during the purchase of the vacuum. Thanks. I have used your store for my personal use and I’ll be back. Tina
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July 2023 by Brad Mcalear
Very happy with our visit to Bank's vacuum in Waterford. Nathan and Trevor are both very knowledgeable and did a fantastic job helping us!! Highly recommend Bank's Vacuum Superstore if you are in need of a new vacuum or repair!
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July 2023 by Mary Cupchack
My son sucked up a cat toy and it got stuck. Brought it in to Banks on Dixie Hwy and Trevor took care of it on the spot for no charge! This place has great service!
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July 2023 by Lisa Pooley
I came in to pick up vacuum bags and a new vacuum and Nathan helped me. He did a great job! He understood what I was looking for along with my budget and recommended the vacuum I purchased. He included an extended warranty which was great! He was pleasant, informative and professional. I would highly recommend Banks and Nathan!
