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December 2023 by Brad McKouen
I'm a regular, been a member for 4 years. I love the people ,classes, the turf and the equipment. That part is 5 starsThe locker room is way too small, do not come after 5. It's absurd.Now I'm told the Fit3d is no longer available and the sauna is closed. That part is zero stars. Fit 3d is $230/month on revenue from 5500 members? That's too much to ask to measure your progress? Do better
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November 2023 by Shuwei
This is the best gym to go to! We watched them greet every member by name, kept the gym in impeccable condition, and continuously go above and beyond. Kelsie and the team are incredible!
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November 2023 by Cullen Sanner
They make it so hard to cancel your membership. You have to go to there only when the manager is there which unfortunately for me was while I was working, so then I wasn’t able to cancel my membership 10 days before my bill hit so I got charged for a whole freaking month that I can’t even use. I also called this location twice and twice I was told the manager would call me back and they never did.Horrible.
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November 2023 by Melissa Grubbs
Kelcey is a rock star!! She takes the time to listen...you can tell that the guests like her!! And keeps the club very clean!
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November 2023 by Jeremy Fellows
The staff keeps it well maintained and clean. The manager (Kelsie) is outstanding.
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October 2023 by Cheryl Thoma
Had a great experience dealing with Kelsi today! She provided amazing customer service and it’s so appreciated!
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September 2023 by Caroline McDade
Came in expecting to have lots of difficulty canceling my training. Was met with Kelsie and Adam being beyond understanding and very helpful with my situation. Much appreciated service.
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August 2023 by Devon Williams
Great gym.-Sauna is not consistently cleaned and tends to have ants in it…
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July 2023 by Rob Mckloklo
Isn't ran well, better to make your home location another Crunch. I've had issues for months and they make it tough to be able to cancel your membership.
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April 2023 by Bohn Jonham
Staff is always pleasant, but you must physically come in to cancel. If not, you must show proof that you can’t come in. In my case If it’s medical they ask for medical proof?! How intrusive and greasy of them. Will never go back or recommend to a friend. I understand it may be in the contract but asking for proof of its medical? Unreal money grab by them.
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April 2023 by Ashlee M.
If you're looking to elevate your fitness journey without paying a hefty premium, Crunch is the way to go. We started at Planet Fitness, but we eventually grew out of it and landed at Crunch. Although there is much more foot traffic and can be quite loud, the switch was worth it in the end.
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April 2023 by tamara cabrejos
Took my friend here as a guest and they were very adamant about getting his ID, no big deal. Done with workout and try to get the ID back and they gave it to someone else ?? do they not ask for last name before searching for the ID itself or is it because he was black and just assumed it was him. weirdos. now who knows how long we are gonna be here for because my friend can’t drive without it
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February 2023 by Ethan Kimball
This place was nice when it opened, now it’s a mess and unclean. The mens lockerroom never has towels and the sauna clearly doesn’t get mopped or cleaned. THE STAFF IS TOO LAZY TO CLEAN, THEY WOULD RETHER PLAY ON THEIR PHONES AND FLIRT. The management clearly doesn’t care because this has been the clear program for staff for the last year.
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February 2023 by Mandy R.
I've been a member with Crunch for over a year. I bought the membership strictly for Zumba classes because I love the instructors there! I recently had my debit card compromised so I went in and let the desk know ASAP and changed all information..... not once but twice because someone didn't put the information in right, apparently. I ended up getting an additional $49.99 charge along with my annual charge of $49.99 so I just contacted the manager on duty, Bash. He was very rude and didn't want to listen to my concerns. He asked me to come back in for a third time to update my bank information. This is extremely inconvenient but I will do it, I just wish he would have been a bit more polite!! Maybe updating my info with them for a third time will be a charm!! Ugh frustrating
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January 2023 by Robert Porterfield
The facility is always clean. I never feel intimidated walking into this gym. While it is a smaller gym, I am always able to get to the equipment I need for my workouts any time I go. Overall great gym!