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April 2024 by Henry Storm
Had not visited Culver's in many months. Were enticed by Culver's coupons in my weekly mail flyer. Party of two, both selected the coupon deal of $1.00 off double butter burger with fries and drink. Price for two,including coupon discount, was exactly $17.89. As per procedure, ordered meals, proceeded to drink machine (many choices, Root Beer selected, found a table for two (it was clean, as was the seating area), went back to the counter for avaiable napkins, straws and ketchup (very good condiment), placed our tag (with our meal number) on the table and waited for our food. Appeared that they were short staffed as the waitress (friendly, professional, smiling) who eventually brought us our meals was the same person we had been watching delivering meals outside to drive through customers. The wait was significant enough that we both commented on it and had time to get (free) refills of our drinks. Meal is where the experience fell apart. The fries were great (as always), the burgers, not as expected. The burgers were flat and dry with very little taste. The buns were also dry and fell apart while we tried to eat the burgers. There is much competiton for better burgers. Culver's has fallen off one of our places to go,Parking: Large lot, handicapped parking available
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April 2024 by Matthew Circle
The flavor of the day was amazing. Chocolate strawberry!
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April 2024 by Abbey Kinsman
Seems like there is always a lot of staff and no one takes out the garbage. Can someone hourly wipe down tables. Go here quite often and never have seen a staff do either. Garbage always over full and nasty tables. Great food but no where clean to sit...
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April 2024 by Zane Potato
Id like to talk to the owner please
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March 2024 by Mike Davis
Very very rude manger at this location!!! We had a fairly big order for about 70 dollars. They forgot something. We did an online order so after asking the cashier a question and she was rude. When we got home we called there and talked to the manger and she basically told us it was our fault for not checking the bags to make sure we had all our stuff. She also said it’s not there job to make sure all the stuff is in the bag. But at the end of the day we won’t be going back to this place again and we use to go here atleast one time a week!!!! I don’t recommend this location to anyone if u can avoid going here I would at all cost!!!!! Very poor leadership at this place!!!!!!!
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March 2024 by Chris Gregorich
Great food. Great staff. Great service!We'll be going back.
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March 2024 by Cindy Jarskey
The tomato was the end like the first cut with big hole. (Really hard) And they charged 30 cents for it when we said something about it she says they come in cut already and they are not allowed to throw anything away and to call Corporate if we didn't like it.
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March 2024 by Gage Magnan
Impossible to get what you want. I've had 3 wrong orders in a row and won't be coming back.Edit: tried giving them another shot, the food was good, but they forgot a burger on a two burger order. Do not come here
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March 2024 by Mike B
Not sure what kind of corned beef this is, but it went straight into the trash can. YUCK!
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March 2024 by Doris Breece
Good fish.
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March 2024 by Jessica Boyd
quality goes WAY DOWN when they get a little busy. They will have 3 people standing around the drive thru window but 5 cars waiting on food. I know the owners don't care because they make money either way due to not paying a living wage.
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March 2024 by Kimberly B
I just ordered a Concrete Mixer with Orion Cookies in it. There is absolutely no Oreo Cookies in it. The custard coukd not be any smoother. I was told in person, the cookies are mixed until you can't see them. This is not true. It should have cookie pieces you need to chew. There is not one fragment or grain of cookie in this mixer. I was told in person, there is nothing the staff can do. And policy is to charge me for a replacement! And I can not have a refund! It is 100% obvious there is no Oreo cookie in my order. What business does not make the order correctly, sees in person it is not made correctly, and tells the customer they need to pay for a new one,, or take the 1st one home and eat it. Yup. Horrible! This is poor business and fraud.
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March 2024 by sophie powrie
Service was not pleasant. Short blonde girl with glasses working night shift had tons of attitude. Was not happy about serving us, had no manners, and practically tossed our food onto the table. I use to work at Culver’s myself 3 years ago and the service I had tonight was far from acceptable when I was there.
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March 2024 by Savannah Liskey
Took over 10 minutes to get a kids single scoop with brownie pieces.
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February 2024 by NM Smith
Best burgers and custard in Waterford.
