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March 2023 by Johnathon Kulczynski
Love dons auto. He is always very upfront and honest. Never pushes anything unwanted unless it's a safety concern. And he is quick!!! I would give 10 starts if I could.
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March 2023 by Brian S.
Don and his staff do wonderful work, are efficient and very trustworthy! They are probably THE most stand-up shop I've ever had the pleasure to have work on my vehicles! I say vehicles because they've done great work on the 4 I've taken to him in yhe last 16 years! I hope you never retire Don!
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December 2022 by Erica
I brought my vehicle here because it was making a noise. They got it in a bay within 10 minutes and 20 minutes later were able to tell me what the issue was along with something else they found. They let me know it wasn't something I needed to have done right away but eventually should be addressed. I appreciate the honesty instead of making it sound like it should be done immediately. My car was done within 24 hours and Don communicated everything with me. The staff was also friendly and easy to talk to. Honesty, good pricing, knowledgeable and nice = returning customer!Services: Brakes
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September 2022 by N K
Fantastic experience! Don got me in when all the other places were booked a week out. Very thorough and called me promptly as soon as he knew what was in need of repair. Fixed my power steering cooler in record time! I will definitely be back!
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August 2022 by david watson
I have all my maintenance work done at don’s and I’ve always been very happy with the out comeServices: General repairs & maintenance
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June 2022 by Nicole K
Fantastic experience! Don got me in when all the other places were booked a week out. Very thorough and called me promptly as soon as he knew what was in need of repair. Fixed my power steering cooler in record time! I will definitely be back!
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June 2022 by David Petrow
Called and made an appointment for a simple oil change. Went in early to drop it off (wasn’t even in a hurry to get back all day) and was told they couldn’t get me in at all that day and to try again tomorrow. I didn’t even get any sort of courtesy call and had to drive 15 minutes across town. What’s the point of an appointment if you’re going to make other appointments? Seems like a very unorganized operation.Edit. If you don’t take appointments then why did your employee tell me to come in the next day at 9? Sounds like an appointment to me but maybe you shouldn’t say that if you don’t take appointments.
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April 2022 by Erich
I had to get my brakes replaced last minute because they were completely shot and decided to go here because I saw the good reviews, and I must say I was not disappointed. Don was such a nice guy and made sure that I got in quick and was taken care of. If you need some work done on your vehicle, then I highly recommend this place. They are very honest, nice, and willing to do what they can to make sure you have a good experience. Again, I highly recommend it.
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April 2022 by Jason Kim
I have been taking my vehicle here for all repairs for the last 5 years. Don and his team put in alot of effort to make sure job gets done right. Don always gives you a call about what repairs/service you need to get fixed. Plus he gets most of his parts with lifetime warranty and if part has issues you just need to pay for labor to replace. Can't go wrong with going to an auto shop where the owner is there to also help his team and work on your vehicle too when needed!
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October 2021 by haywould ugetmeadrink
AWSOME!!!! Called back with in an hour of dropping off my jeep. Explained everything to me. Very honest. Fast turn around time. Great work. VERY happy over all! Will recommended to anyone who needs there vehicle serviced. Thank you!Services: Transmission
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September 2021 by dalighire
Honesty is the key. Don and his mechanics are highly knowledgeable and skilled. I had them review a dealer's list of "necessary" repairs. We had a logical conversation about my vehicle use and whether the repairs were necessary. A number of the repairs weren't even an issue. They were able to let me know what was urgent, what could be ignored and the implications. Don's Auto Repair was highly recommended by a few friends. I'm glad to finally find a good mechanic.UPDATE: A few hours after I posted my review I got the mail. There was a nice hand written thank you note in the mail from Don's Auto Repair. Business done right. ;)Services: General repairs & maintenance
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September 2021 by John Kulczynski
Don was extremely professional and kept me updated about everything even though it's power was out he called me every day to tell me what his plan was and what he was doing and he even came in Olean Monday to get the car done I dropped it off on a Friday after hours he informed me that my tie rod needed to replace but still let me choose to do it or not. Would recommend for anyone
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February 2021 by Kimberly Whitney
Great service and very friendly. Doesn't try to oversell repairs and uses quality parts. Takes the time to explain everything and break it all down
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January 2021 by Jennifer Kuntz
Excellent customer service, very professional and very honest. Best prices i have paid yet. I do not feel like I got ripped off or had to do more then what really needed to be done. Thank you so much guys.
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January 2021 by Don McDowell
Friendly people. Excellent service. Good Prices. Been here multiple times.
