-
November 2023 by Turfy Lawncare
Rob, Mike, Charlie,Thank you for working with me your guidance, patience and most of all your honesty! Your team made me feel like I was important and that my issues and concerns were yours as well. That's is saying a lot on a 10k truck.I have a company saying that I shareWith my guys (Services beyond expectations) your team absolutely accomplished that!Huge thank you, and you have a long term customer!Sincerely,Turfy LawnCalvin Wilson
-
October 2023 by Manuel Davis
Charlie and Mike were great! They got me a into a great vehicle, with a great payment. I will definitely be recommending them to anyone that needs a vehicle. Mike and Charlie are definitely a blessing. Thanks guys.
-
October 2023 by Frank Sanchez
I have read alot of these recent negative and I had to stand up and say something, I have bought MANY cars from this place and let me tell you 99% of these negative reviews are so sad. They are by far the most honest, truthful dealerships around. I have bought more cars from North Oakland Motors than some of these people in real life. From the Owner Rob who is one of the biggest hearted just all around nice and caring human being, who also fought for our country. To Mike the best finance guy on the planet, to Charlie who has helped me many times, Jonah Hill's twin brother, to all of the support staff. If you want to purchase a vehicle from an honest, truthful mom and pop shop with the best deals and quality cars around.Thank you North Oakland Motors for keeping my family children and friends in a safe reliable vehicle.Frank Sanchez
-
October 2023 by Gordie Hamilton
Great dealership! They have safety inspected vehicles with warranty included. Also have non inspected budget vehicles. Guaranteed financing approval for everyone! Ask for Charlie! He is great!
-
October 2023 by Deborah McClure
Was a disappointing trip. Wanted too much, need to be less playful & overly familiar acting when test driving with customers & willing to seriously negotiate when trying to sale a vehicle that has many issues. The vehicle I looked at was priced @ $3,999Should have been $2,000.Buyer be where & know what's fair and what's a sales pitch & what real honesty is!
-
September 2023 by Jessie Smith
North Oakland Motors is Definitely the place to purchase your vehicle! I've been dealing with them for several years now,, when I first went in my credit was way below terrible... Mike told me with real words and talk what I could do to improve my options and sold me a very dependable vehicle and nice SUV and after following his advice I was able to come back in less than 2 years later and upgrade to the 3xact truck I wanted and drove off the lot with no money down. I am enthused at knowing that now, only a few summers later from my first visit that I am ready to purchase my third vehicle that I can pretty much go to any lot and drive off with the vehicle or my choice.... But I will definitely be returning to North Oakland Motors when I decide to upgrade further ... I am very pleased with the service, advise AND every vehicle purchased. Thank you Mike!!
-
September 2023 by Grace Robinson
I was dealing with Mike. I was interested in the BMW X3 x drive i28. My bf was interested in the Acura rdx. The acura was 14k-18k. The price was listed for the BMW was 23,995-26,995. He told me if I wanted the bmw I would have to put 8,500 down and pay 651 a month for 72 months. Doing the math he wanted me to pay 55,000 for a vehicle that the market price was 19,000 . When I asked him why, he told me because the car was 28k. Still what kind of interest were they trying to charge me? I then asked was the price negotiable. He became very condescending and stated that it was and what would I like it to be. I responded and told him the market value. He asked me what was that? Although he could pull it up, i pulled it up and showed him. He then pulls it up and agreed that it was 22k. He then proceeds to print out a paper. The paper stated that the price was 23,995. With taxes it was 25k and I needed to get a check from my bank. This did not include the 2k down that I had. However, it did include a warranty that I did not need.He was willing to put me in the Acura for 2k down and 517 monthly for 60 months. This price also included that warranty. Total 33k (Rob called and said it was over 40k as if that made it better. 7k more than I thought)We got up and left because this guy made 0 sense. I went there because it is veteran owned and I'm a veteran. However, in Mike's words he is too chicken to join the military. It is sad because this place is scamming veterans. It's ridiculous that a veteran owned place is treating their fellow vets worse than the VA. DO NOT GO TO THIS PLACE ESPECIALLY IF YOU DONT DO YOUR HOMEWORK!Edit: I received a phone call from Mike apologizing for my experience and how Mike didn't follow the process. Supposedly every veteran is supposed to speak to the owner Rob (the actual veteran). He put Rob on the phone. Rob proceeded to tell me that the reason my numbers were so high was the interest rate and the bank. He kept trying to explain that it wasn't him charging me these prices and how I don't pay him. By the end of the call I explained to him that my problem wasn't the interest rate or the down-payment. My problem was he was claiming veteran owned but charging veterans over 6k over the market value of the car. Charging veterans for a warranty and gap insurance to make extra money (his words not mine). Although the warranty and gap coverage doesn't cover anything (according to other reviews and his responses to those reviews. Its refundable). I told him about the print out that Mike gave me to get a check for. He was all for explaining why until I told him BOTH USAA AND NAVY FEDERAL TOLD ME THAT THEY COULDN'T ISSUE A LOAN BECAUSE I WAS BEING CHARGED MORE THAN THE WORTH OF THE CAR. He knew and agreed that the car was worth 19k- 22k but then said that he couldn't charge me that. I told him, "AND THAT IS THE SCAM!"
-
September 2023 by Freddy Herron
Do not go here Charlie is a creep and likes to touch little kids that arent his. I had a friend to buy a car from here and the brake pads in the rotors did not work I suggest you do not go here at all you will get ripped off majorly for your money you will put more money into the car then you will buying it.also watch out for Charlie and Big Mike
-
September 2023 by Matt Fletcher
Charlie was such a great salesman helped me find what I needed and then some. It was great we all cracked jokes while the paperwork was being done. Best car buying experience I’ve ever had.
-
August 2023 by Jake Flan
Do not go here bought a car an the car was bad big mike and Charlie sold me the car. An pretty sure there's some creepy men working in there. Let's just say hope they got there backgrounds checked. Anyways worst place ever. Do not recommend
-
August 2023 by christopher gerzanics
Really nice car dealer, very welcoming and helpful with the sales process I worked with Mike and he was very knowledgeable and helped me find a car Ioved, would highly recommend them for your next car purchase.
-
July 2023 by Chris B
This is a wonderful place to get a car. Definitely was for my experience thanks to Charlie he is an excellent sales man. He made sure everything went as planned in my purchase! I highley recommend people to get their cars from here. You won’t regret it!
-
June 2023 by Alizeia Hernandez
They helped me get my first car very easy! Fast in one day! I really recommend them if you’re in need of a car get with Mike and Charlie they’re the best!
-
June 2023 by Emma Jeffery
Charlie was my salesman, he was great, he took all of my information over the phone, he told me he would get me into this van, he sent me photos and everything of the van, itook him at his word and it payed off, Mike and everyone else in the office were great they are so friendly there, it's not a gimmick to get you ito come to the lot. They are generally happy and friendly people, I would recommend you to shop at North Oakland Motors. My granddaughter still talks about the fun she had talking to Charlie.I Love my 2020 Chrysler Voyager it's great.
-
May 2023 by TeamBaum12
Everyone was super helpful and they made the car buying experience fun. We love the car!