Emmett's Energy, located in Waterford, is known for providing exceptional fireplaces and unmatched service. The business specializes in fireplace selection, installation, maintenance, and repairs, ensuring every hearthside is in top condition. Customers appreciate the knowledgeable and courteous staff, particularly highlighting Ken's professionalism and technical competence. He is recognized for being meticulous and thorough during service calls, ensuring safety and functionality. The team, including the experienced store manager, is willing to work with clients to meet their needs, offering valuable suggestions that enhance design choices. Emmett's Energy has built a reputation for going above and beyond, taking the time to address all customer questions and concerns. Whether dealing with gas fireplaces or woodstoves, the staff is committed to guiding clients in making the right decisions. With a strong emphasis on customer satisfaction and quality service, Emmett’s Energy is highly recommended for anyone's fireplace needs.
I want to thank Ken and Jaden for a job well done in the replacement of the gas valve on my FP. Both were very respectful and courteous. I also appreciated Ken for being technically skilled in the details to ensure a quality install.
November 2025
Ken is a true professional. He is knowledgeable, courteous and meticulous! I undoubtedly recommend him to repair your fireplace! Chris, the store manager, is very experienced and willing to work with you! They have a great team at Emmett’s! Best regards, Guy
October 2025
My fireplace was not lighting, and I also wanted to make sure everything was safe and working properly. Ken did a complete and thorough job, as well as inspect and instruct all parts of the system. Ken was so kind and helpful as well as highly technically competent! I highly recommend Ken, and Emmett’s energy!