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December 2023 by Drew Saint Croix
These guys rock!!! I dislocated my shoulder and tore my leg room and a piece of the bone with it as well as a Hill Sachs impaction, and 2 tears on the rotator cuff. Since I had to wait a while for surgery my surgeon recommended trying physical therapy as soon as I was able to. I'm now 2 weeks in and have 165° rotation mobility in my shoulder. Not certain yet but it looks like I may be able to avoid surgery which is not typical in these situations. I'm 38 years old and usually with these injuries people my age tend to require surgery to get their full range of motion back so they can live a normal lif, camre. Shout out to Eric, Cameron, and everyone else sorry if I can't remember names but they're all good.
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October 2023 by Ron Smith
Awesome place. Not only do they get you back to normal but they educate you how to stay that way. Eric is the best.
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March 2023 by Kim Fischer
The staff is caring about every detail. Address the whole body and mind. I couldn't believe how much the entire staff takes on a personal investment in treatment. I feel they really care that their patients succeed and when I'm not they figure out how I can. Eric, is patient and directs his staff with care and 30 years experience. It's personal there and I appreciate them all.
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August 2022 by Jennifer Buzonowski
The best Physical therapy I have ever had. They all go above and beyond to assure you are healing and stronger.
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July 2022 by Denia Joiner
I love it here they really helping me to get back on my feet thank you to all the people who work there i would tell a friend .
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July 2022 by Alex Michael
Lindsey has been extremely helpful and I recommend this place to all!
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January 2022 by Lucius Allen
I have been in many Physical Therapy for different injuries from tennis elbow to hip replacement to knee replacement. In general I can say all were good. But this place was the best for the attention to details and care. After my surgery for knee replacement on June 28th I could start playing tennis again on September 15th 2 to 4 times a week and I am wining most of my games to the amazement of my friends. Dr. Bruce Henderson that performed the knee surgery recommended this place and I am happy I tried it out.
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September 2021 by Lisa Baum
Excellent PT’s and staff!! I highly recommend! Very clean, friendly, and great facility
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July 2021 by Amy Ernst
This place is so great. Every employee is compassionate and caring. You really get to know people who care. We share lives. Its like family. I always look forward to going to therapy.❤❤❤❤❤
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March 2021 by Julie Jacobson Hines
This place is the cream of the crop compared to four physical therapy places I’ve been to. Everyone here is super helpful, knowledgeable and concerned about every patient there.Manager Eric addressed my back issue by working on the body’s core in addition to the back. It’s made a big difference in my strength and endurance level.And the facility has huge windows overlooking the Waterford River Walk.It’s a pleasure to go there.I give them a hearty 5 stars! ⭐️
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January 2021 by Sally Hattar
Today was my worst and last experience at this facility. I been a patient going there for two weeks and today will be my last visit.I initially Spoke to my therapist who asked me if I’m coming in today and I told her yes at 5.I asked the receptionist if my therapist was in when I noticed I still haven’t been seen until 5:15. She told me I would be working with another therapist. To my surprise my therapist who I confirmed my appointment with left at 3.I got there at 4:58 wasn’t seen until 5:15. I was told I would be seen by a therapist named Lindsay. I said to myself things happen so I will work with Lindsay. That’s not what happen I starting working with one of the male therapists. I did 8 minutes of exercises with him that I could’ve simply done at home, so when I was done with those exercises he was helping another patient. After 5 minutes Lindsay shows up and stated she will be working with me at this point I’m being tossed around. Yet I remained patient, she went and helped another patient and ignored and I believe an assistant named Olivia started helping me who had NO IDEA what she was doing. She then went to the male therapist who was helping me in the beginning and then to the owner who did the excuse that my original therapist is new and they still don’t understand all her terminology.Olivia then wanted me to do a repetitive exercise which I told her I already done . At this point, she went back to the owner. Having enough of the games, I got up requested my order form from my physician and walked out.There is a certain professionalism a business should have. This was not the case. I will be calling my insurance making sure this is accounted for and that my order form will be going to a different facility.A patient should never have to have this experience, but getting paid by the insurance was their main priority, when they should’ve simply called the patient and told them their physical therapist isn’t available and reschedule.Please be extremely careful whom you associate with. The pandemic also affects these medical facilities that they will cause problematic situations and not look out for their patients.
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July 2020 by Career Designer
Been going there off and on for 5 years, love the flexibility of my PT program and it works. Great Owners... I have tried out a few places around the Waterford area and nothing compares. I highly recommend.
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July 2020 by Ronald Gerchow
Always helpful and concerned to get you back on track.
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July 2020 by Robbie Daniel
The techniques that are used have changed my life...Amazing.
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June 2020 by Wayne Soucie
Great staff to work with, very attentive and flexible in working with your issue, great personal touch and very professional.
