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June 2025 by DAndrea Crawford
I been with Genisys for years. And it has been and amazing experience. I couldn’t have picked a better financial institution.
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May 2025 by Julia Byrd
ATM down. Again. They used to have a second one inside the door. Removed that one. The 1 available is always broken.
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May 2025 by Edward Rall
Excellent tellers and managers
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April 2025 by Christina Arms
Always helpful friendly
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April 2025 by Noah Spurlock
I just got off the phone with Bria and the manger Wendy at the Waterford location and they absolutely made my day! I just needed a little help but the 8 minute conversation not only made my day but put a huge smile on my face. It’s been a rough couple of weeks but their help completely changed my mindset. Thanks guys!! I appreciate you!
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April 2025 by Dameion Williams
I HIGHLY recommend working with Danielle Tiernan. I was in desperate need of a new car and I was only able to get one because of her. This was my first time financing a car and she did an amazing job explaining everything and made the entire process as easy as possible. I only have positive things to say about Danielle.
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April 2025 by Ray Brown
They froze my business account money because I found a envelope on the ground as i walked into the bank and put it in my pocket. after i left i found there was cash in it and had intended to return later that day to give it to them. the loss prevention team placed a restriction on my clients pre pay money in my business account to recover the money that was unrelated to my business that i found on the floor with no identification or name on it or bank slip. I returned the money later that day and now i do not feel safe keeping any money there as they have proven they will take that money for whatever they want. I am closing all of my accounts immediately after all of my business is done this week. they didnt even wait for me to reply to them.
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February 2025 by Annette Cowart
Very helpful
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February 2025 by Ashley Nicole
ATM always broke
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February 2025 by Ryan Wolfe
Prolly the worst people to deal with never answer the phone an don’t ever call you back
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April 2024 by Donald Love
Drive-thru is starting to slow down quite a bit they usually only have one person working it.
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April 2024 by Russ Cardona
I had a problem with unauthorized charges on my account. I spoke with Marielle on the phone and she started the process of getting those charges reversed. When I came into the office to get a new card Marielle helped me again. She was friendly and very helpful.
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March 2024 by Meo
Thank you, Marielle for your excellent customer service!
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February 2024 by Mariah Wiley
Shelly was so sweet and helpful , very insightful I loved her ! Thank you so much ?
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January 2024 by Trip David
Every experience I have had inside both Waterford locations, the Highland Rd-M59 and Dixie Hwy locations have always provided the best quality service.The staff always make sure to great me promptly and all have a great attitude every single time I go into either one of these locations
