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October 2023 by Lenore Namou
AMAZING carwash! I got my car detailed here and when it was done, it felt like my car was brand new again! I will definitely be coming here for all my car cleaning needs & telling all my friends and family!Services: Polishing
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October 2023 by William D.
Have used this car wash for many years and always had great serviceNew ownership the place is horrible raised the prices, the car wash was terrible and the inside service looked liked a blind person performed the work. New owners have made a mess of this place, will never return
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September 2023 by Rita F.
Horrible service, outrageous increased prices, and incomplete work! Do not take your car there!
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September 2023 by Sarah Myers
I had one major issue in the past, which was resolved afterward by management. They do a great with the interior, especially with the vacuuming after my 2 double coat dogs leave their hair everywhere. I should upgrade my membership to full service (interior and exterior)
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September 2023 by Athena Bramezza
This is the best car wash in the area!! Everyone there works so hard. I went through today and the tall guy with the long hair dried my car and was amazingly friendly and upbeat even though he was swamped! All around a great car wash and a great team there!
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August 2023 by Linda Case
A client's car was being cleaned prior to mine and was still there when I left. The guy was doing an amazing job on HIS car. The people doing mine left a LOT to be desired! When I got home I used ArmorAll on all of my interior. I wasn't going to have them do the back of my car but we never had a chance to discuss it as I was told I was done already! Needless to say they didn't touch it! Asked if I wanted the air freshener and I said yes and you couldn't smell any. Nobody was waiting after my car so there really isn't any excuse. Needless to say I will not be going back any time soon and it was very disappointing! RESPONSE TO OWNER: This is what I found on your website:"Add $17 to this Single Wash for an Express Interior CleaningDrive Up - Vacuum, Windows, Doors, Console, and Dash Wipe Down"They did do the side windows and vacuumed the front and back of the car. Did NOT do anything with the dash, doors or console. I am just letting you know what type of service is being done so you are aware that maybe spot checking workers might help improve the service!! Definitely not trying to bash your business because I appreciate you still being in the area and upgrading everything!Services: Vacuuming
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June 2023 by Sean Thurwachter
I have a minivan, and I noticed when I went through, the brushes didn’t wrap around the back, and it was dirty after it dried. I asked the guy running the show (the owner?) if I could go back through, and they explained it was because I had a trailer hitch. So I took it off, and they ran my van through again. It came out great! Excellent wash for $7 and great customer service!!!
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May 2023 by timjames78
I stopped in for a quick car wash on the way to a soccer game with my kids. First off let me say that my boys thought this car wash was awesome. The dark walls and neon lights on the equipment were very unique and right up their alley. ill be honest, I thought it was pretty cool too. The car wash itself is first class! The equipment looked different than I’d seen in the past and the young man that dried my Jeep said that the new owners put in all new state of the art equipment in last summer. My Jeep looked great after the wash and I wish I’d have taken a picture to post as well. I’ll do that the next time I stop in. I’ll definitely be back to Imperial.
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May 2023 by Patti Crabtree
I dropped in this weekend for a quick car wash and vacuum and I am so impressed by this place. The equipment is off the chart! Love the lighting as you go thru. My car looked so clean and sparkly! I definitely will be using them again! Thanks Imperial!Service: Auto interior vacuuming
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May 2023 by Mike Jozwiak
When it comes to quality detailing or car washes for extremely fair prices you gotta go here! Top wash plus detailing inside for under $40 cmon no brainer!! The car wash has extremely nice updates and you never sit in long line. The detailing for inside is throughly done. Customer service is good. Tbh never had a bad experience. Highly recommend giving them a try!Services: Auto detailing
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May 2023 by Margaret K.
First time since the new ownership remodeling. Beautifully done.Had car washed and detailed. Realized after I left that there were spots missed on the front seat. They did not vacuum the crevices of the seats in front.Should have been better for the cost.
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April 2023 by Brooklyn F.
Visiting the area hard to find a FULL detail inside & out. I HIGHLY RECOMMEND Imperial!Staff friendliness- 10 out of 10Above & beyond- 10 out of 10Price ranges- 10 out of 10 (very affordable)Wait time- 10 out of 10 Facility cleanliness- 10 out of 10I hate to give so many 10 out of 10 but honestly I couldn't find anything this buinsess could improve on during this trip.
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March 2023 by Shelley Dempsey
I visited this car wash 3/19/2023. I got a wash and an express detail. The price was good, no complaints there. The issue is after everything was done, my car now has scratches on the hood. I did call and was told that they will review the cameras, I still felt the need to leave a review because I see that this isn't the first time it has happened. I hope that there will be a resolution.Edited 3/20/2023:I understand that you have to defend your business but people's property is being damaged by the equipment. Everything has faults. I do appreciate your taking the time out to resolve the issue. I'm grateful!!!
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February 2023 by Daniel Russell
Really hate to have to post this review. After going here for over 20 years, new ownership took over a year ago. I was excited to see the upgrades and some of the same staff. Unfortunately last week I took my BRAND NEW 2023 Xt5 through the wash and as they were cleaning the inside I discovered unbelievable scratches and gouges taken out of the paint. I was then treated like I was lying, and told that people scam them all of the time. We went into the office and reviewed the cameras and amazingly my car had no scratches before entering the wash. I was told by Tom the owner that I would be contacted the next day to rectify the situation, and wouldn't you know it, no call. I've left several messages and no response. Unless you want thousands of dollars of damage done to your car, do not take it here. I will attempt to upload pictures on this review so you can see the damages. So disappointing.
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February 2023 by Marcus T.
Outstanding service here. The car wash itself is great and always leaves my car looking brand new, but the actual service from the imperial staff is remarkable. They double check everything and take their time to ensure that your car is left clean without any soap or water marks. The price is great too. I’d honestly pay a little more if I had to considering other car washes are more expensive and don’t do as good of a job. At this point I know all the staff and I really enjoy seeing this awesome group of people every couple of weeks.Imperial has always done a good job, but with the new management it’s on an entire new level of quality. Thank you all!Services: Polishing