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April 2024 by Cynthia Giacobbi
Very rude pharmacist refused to refill my prescription the day it was due and told me to make my 30 day supply last for 31 days then hung up on me. So incredibly frustrating.
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March 2024 by Laura Smith
They don't deliver, so it makes it really hard to pick up the medicine. They have very short hours on Saturday and Sunday, which is the only time they can have family pick it up, and people are off work, and it's way too short of hours. It needs to stay open on the weekends.
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February 2024 by Daniel Mylin
Male Pharmacist at this location is very rude and snobby. He pretends like I should know ALL my generic brands alongside the pharmaceutical ones!!! He was just trying to make me feel stupid so I hit with the YIIIP!! SMH...peoples kids these days!!! We avoid 9pa]]Mr. TODD AT ALL COSTS and tell all our friends and family members do the same.
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January 2024 by Lakishia Williams
Package was ready but delay for 2 other's.
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December 2023 by Jake Flan
Very expensive but great service an good stuff.
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October 2023 by C L.
If you need a refill, make sure you request it long before you need it. It will require you to follow up numerous times because no one here will do their job without you babysitting them. If you don't have refills they will not call your doctor. If you have questions that a pharmacist should be able to answer they will just tell you to ask your doctor. If you need a refill in a hurry, be sure to use another pharmacy. If you have an abundance of patience and/or all the time in the world, then this is the pharmacy for you.
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September 2023 by Jessica
I've been a pharmacy tech for a year and I understand the frustrations that may come with the job. This place needs to understand to communicate. I dropped off my dogs seizure script and was told it would be ordered and filled the next day. I called the next day 4pm asking for an update I was then told that it didn't come in and I'd have to wait until Friday (a week from that day) I cannot wait so I had to transfer my script to CVS on highland rd. What is frustrating is that the techs do not seem to care to communicate to understand where the customer is coming from. I have given them another chance just this past week. I had a week left of my dogs meds so it would give us a whole week to get filled. I walked in and the pharmacist said that she could fill it but it would be 30 mins. I noticed that they were busy and since I wasn't in need of it right then and there I told her I could come back tomorrow. She was appreciative of this and thanked me. I came by two days later in the drive thru and asked to pick up for my dog. Madison told me that it wouldn't be filled until tomorrow because they needed to order it. I was shocked so I told her that the pharmacist told me that they were in stock and it was able to be filled but I explained that I would come back later to pick it up because they were SLAMMED. Once I said this Madison asked me to wait so she can go check, she came back and told me to give her 10-15 mins. This was frustrating because I was giving them another chance and they let me down.
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August 2023 by Kurt lester
This pharmacy is the worst in Waterford i had a spinal operation and had my medication sent here i do look like a biker but they said they didn't like the way i looked so they refused to fill my prescription i had to be driven 45 minutes back to novi. They nasty little pharmacist has also attempted to call my doctors and other pharmacist her behavior is unacceptable that is discrimination flat out.Get a new job
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July 2023 by Brian DelGreco
This review is aimed at the Waterford Meijer Pharmacy. This Pharmacy has proven to be a joke. Most of the help behind the counter I've dealt with are rude and have an I don't care attitude. I can't count how many times I get a text saying my prescriptions will be done the following day after 2:00 p..m. and when I show up I am just told "sorry it'll be another day". I understand mistakes happen and shipments get delayed. But take accountability/responsibility and text your customers again lettting them know so they don't waste their time and gas driving up there.I will be taking my business elsewhere and moving to a different Pharmacy.
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July 2023 by Ursula
The pharmacy techs are so incredibly helpful and nice, always quick to answer the phone and work on any issues that may come up. My scripts are always ready for pickup when they say they will be. The costs, even with insurance, are better here than at CVS (everything here is better than CVS- I hate them). Their text message system is super helpful and it's super convenient for it to be inside Meijer so I can grab my script while I'm there to get groceries and other items. I love that my scripts add a lot of points to my Meijer points system so that I get money off my other purchases.
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June 2023 by Lisa Stoll
Pharmacy Staff and pharmacist extremely rude and not helpful on multiple occasions. Have only had to use this pharmacy a handful of times when my regular Walgreens didn’t have my medication. I look forward to not using them or encountering their rude staff again.
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April 2023 by Turchanka83
They shortened my son's antibiotic's amount and gave me hard time, when I requested the missing amount. Made me feel like I am a liar and they are doing me a favor! Don't use this pharmacy!
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February 2023 by Molly Fitzgerald
Honestly, this pharmacy has gone to the MAT for me and my medications. Everyone is so nice and helpful there for what they deal with. They tried all day to get an important medication filled for me today and the whole team was working on it as best as they could. Mona is the GOAT for running this pharmacy and dealing with some awful things I’ve witnessed. I think they all should get pay raises personally.
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December 2022 by Brieanna Hall
Had my daughters prescription sent over because I was told by 3 different pharmacists that they would have in stock that was at 11:30am. Call to see the status(now 5:00pm) was told that they don't have it in stock, she said they were trying to get ahold of me but couldn't cause "phones were down" but was on the phone telling me that they were down? They were never going to call lol I also have never been to this pharmacy so how were they trying to get ahold of me when they don't even have my number? Lady was nice at first up until I told her another pharmacy told me they had it in stock, complete attitude change when I said that! I now understand all these bad reviews! Definitely will not ever use them as my pharmacy.
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December 2022 by Marissa
They have a few disorganized techs working but the pharmacists are great. it’s pretty important to call ahead of time to make sure they have your rx in stock/such a highly populated area.