Metro by T-Mobile at 2995 Pontiac Lake Rd offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Noail and Nour, provide exceptional customer service, walking customers through the best prepaid options and ensuring a seamless experience. Customers praise the knowledgeable team, who help set up new phones, transfer contacts and data, and find the most suitable plan. Many customers, even those with older devices, are impressed by the staff's patience and willingness to assist. The store is known for its competitive prices, with some customers noting that they found better deals at Metro compared to other retailers. Overall, Metro by T-Mobile is a trusted destination for prepaid wireless services, offering a convenient and personalized shopping experience.
I had the best experience with Noail. I came back here and bought a new phone after my first experience with him when he fixed my old phone and showed me the problem with my charging port and he was able to transfer all my information from my all phone!! Highly recommend go see him he will take care of you and your family.
January 2026
Noel was an amazing help! I went from an iPhone to an android and he made the transition so simple for me! He was polite, kind, helpful and sufficient! I was out of there in less than 45 minutes! I highly recommend going into this location if you need a new phone or help with your current one!
November 2025
My Mom had a virus on her phone and no one was available to help her
