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January 2024 by Richard M.
They have a new manager and a new style of doing business. Past experiences were not the best, rude people and cluttered store. The new manager was friendly and very helpful. The store was cleaner and more organized than last I remember. I decided to give it another shot because there was nothing closer. Glad I did, they were courteous and helpful. Would recommend to others who are in need of help and or installs.
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January 2024 by Amber Bailey
Had a remote start installed here almost 8-9 years ago on my Jeep - and to this day it still works without skipping a beat. Every winter I think about how awesome they did to have this unit still working flawlessly - a million thanks!! Very clearly give quality work back to their customers
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January 2024 by John Dotson
Listened to what I needed, and quickly offered solution. Good customer service is difficult to find, yet Mark at the Waterford Mickey Shorr provided just that.
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December 2023 by Thomas funko
Love this place they work very hard and only have one installer and they did my remote starter it works great
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December 2023 by Lisa Kimble
Took my car in for a remote starter and alarm and they were friendly, fast and efficient! I appreciate their work!!!
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November 2023 by Julie Schilling
I came in for a remote start and ended up with factory issues. It was fixed so fast and with courtesy. Great service extremely knowledgeable and polite. This was my 3rd visit 2 remote starts and a speaker system. I won't go anywhere else. Thank you so much!
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November 2023 by travis walters
Was in here last Christmas… apparently Completely different management, and wow what a HUGE difference!! So neat, knowledgeable, courteous, and efficient!!Best turn around I’ve ever seen!!
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September 2023 by Motorcity 2024
Filthy and smells! The guy that was there was extremely unprofessional and even basically tried to make a side deal with me after I complained that the hours say opens at 9AM and I drove 30 minutes and had to wait until 945AM roughly before he showed up. Then the guy said they were short staff because somebody retired and another employee quit but he could make it right if I was fine without a receipt for the stereo and speakers I wanted? I was fine with it but then I thought about if I had an issue or a warranty problem and then I wouldn’t have a proof of purchase. What is this world coming to? So basically the guy was extremely rude and short with me after I said I didn’t want a side deal I was fine with paying regular price because I want a new radio and speakers that work in my car. Ugh, never use to be like this but it is the last time I’ll ever go there! Be aware!
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September 2023 by Jay Hay
Got a great deal, both of the people i talked to were very knowledgeable and professional. Thanks my stero on my harley has never sounded better
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July 2023 by nicole Burleson
Great customer service.But Unfortunately, I have to keep bringing my car back over and over again. Due to different malefunctions of the brand new $400-$500 radio I bought months ago
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July 2023 by Austin
THIS location in particular will actually make sure you know how to; operate, maintain, & enjoy your system once installed. Plus they will be happy to answer any questions you have later on.This is the only place I go to get aftermarket work done.If you're looking for functioning equipment and good customer service then, stop on-in-to this place right here.
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April 2023 by Julie Smead
The owner and the technician are wonderful people here I would tell anyone to go here and get their radios and things put in. Thank you for all the help
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January 2023 by Marcella Milwee
Super fast installation and great customer service! Thanks for everything!
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January 2023 by Tyler Strate
Needed a few odd ball parts for a home system install. They had what I needed and he didn't even charge me for it. Super helpful and friendly on the phone and in person. Will definitely return when I need anything audio. Thanks guys!
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December 2022 by Nathan Fisher
I got a sound system installed last year around Christmas time when I got it back when I turned the volume up past a certain point all my doors would make noise and it would just rattle constantly so I finally decided to take my doors apart to see what the issue is and I was looking at the speaker mounts only the top screw was put in and neither of the bottom ones were in on any 4 of my doors so I had to do it myself and the price I paid for the installation there should be nothing wrong with it but they just do bare minimum to install your stuff I would never recommend someone to go here to get a system installed
