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May 2024 by Cameron Busick
Extremely unprofessional. Had a service appointment booked, took the time off work and never received a call stating they weren't coming. They then tried to schedule for the next week and took zero accountability, just stated they were busy. Plenty of other options for appliance service so do your homework and buyer beware. Save yourself some time and hassle and don't fall for those reviews.Post responseThe 40 minute requested heads up was if a cancelation became available as I was at work. Not unreasonable. Not going to take a day off for a maybe although that seems to be how you schedule and operate. Your receptionist was very disorganized and did not have anything together. Repeated back wrong info multiple times. She did confirm an appointment for the 2 days but said a cancelation may come up, this requiring a 40 minute heads up. Requesting the last appointment of the day, not that uncommon. Change your hours if you don't like working that late. Pretty simple fix. I'm just trying to spare the good citizens of the internet a very painful experience with a super unprofessional company.
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May 2024 by Michelle Silber
Very professional! Loved that they got me in right away to diagnose the problem. Very friendly and knowledgeable. Will definitely use them again!
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May 2024 by Edward Mcardle
Very good service, Calvin was very knowledgeable and accommodating.
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May 2024 by Gail Lappin
Will hire again- knowledgeable and hard working technician.
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May 2024 by Joanne Miller
I was very satisfied with the work that was performed. Technician arrived on time and was a nice young man. Very polite. He came in and completed the repair quickly.I will definitely be using Moonglow appliance repair if the need arises.Thank you.
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May 2024 by Dan Wrobo
Very happy with service
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May 2024 by Jay Rolfe
Very professional and knowledgeable service person who identified the problem with our dishwasher and after ordering the necessary part fixed it good as new. This is our second time using Moonglow and I'm sure it won't be the last. Great conpany!
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May 2024 by Jessica DePotter
Calvin knew we were on a time crunch to pick our kids up from school so he came right in and got to work. He quickly realized the problem and had the part in his truck to repair our dryer right then! It was fixed and cleaned up within half hour. Glad to be repeat customers to a great company.
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April 2024 by Barbara Gay
Thorough & competent!!!
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April 2024 by Lorie Brown
We had a great experience with Moonglow. Calvin did a fantastic job! He was personable, professional, quick and very knowledgeable. The office staff was very efficient and communication could not have been better. We would highly recommend Moonglow and Calvin.
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April 2024 by Luigia Nespoli
In my opinion, the technician who came to do the repair was good enough, but the secretary (Joy probably) who took care of all the appointments was totally rude and didn't care at all. The company came to us through AHS and I think the management by this third party was terrible
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April 2024 by Gwendolyn Coleman
I contacted Moonglow because my refrigerator was not operating properly. Calvin, the technician, was very professional and friendly. He explained the reason why my refrigerator was not working efficiently. Moreover, he thoroughly addressed my questions and concerns. Therefore, I highly recommend Moonglow.
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April 2024 by Jennifer Elam
Very professional and efficient, Calvin the technician was awesome and diagnose the problem and resolved it. He deserves a pay increase.
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April 2024 by Mary Sabina
Young man from Moonglow Appliancerepaired our microwave oven very quickly and was cordial and professional.
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April 2024 by Paul Anderson
Very professional, great job, great quote !Thank you , Paul Anderson
