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November 2023 by Michael Burby
Motel is our go-to auto repair shop for over 15 years! Jim is the man.
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November 2023 by Ryan J.
More damage than repair. Our Truck broke down so we pushed it here since it was the closest repair shop. After a few weeks, they diagnosed the problem, replaced the part, and fixed the issue. However, the truck was returned with heavy damage on the left side of the rear bumper and a cracked windshield. The bumper looks like it was smashed in and pushed upwards by some heavy-duty equipment. The bumper is damaged to the point where the tailgate doesn't open properly anymore. The worst part is they blamed us for the damage. When inquiring about the damage, they refused to help, and consistently played dumb. If we received as little as an apology, I wouldn't be writing this review. I HIGHLY recommend going somewhere else if you have the option. They have no concerns for you, or your vehicle, but rather how much they can bill you. If I could go back, I would push my truck uphill to the next closest repair shop.
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October 2023 by CarCity Cat (CityGirlintheD)
I am, or was, a potential long term customer and I called and spoke to Jim to get some estimates on things I need to get fixed on my car very soon, especially with them being so close nearby, I really was hoping to get my work done there. Jim was extremely rude and hung up on me when I had to ask (a 2nd time because he went too fast) what the labor was. I am a senior and did not deserve to be treated so badly just because I was trying to find out the costs involved with a family member to be paying for the repairs. Others’ reviews say what a great guy he is, but he was not great, nor fair, to me, but this is not the first time I have called there. I have called numerous times over the years (I have been here 8+), and have always been treated rudely on the phone by them, usually him. I am usually willing to give them another chance, which I have, in the multiple calls I have made, but not sure I ever will again now. I CANNOT help what other calls they get from people shopping around, any more than I can help it if they are too busy to provide decent customer service on the phone to ALL callers who seek their services! Jim needs to get his s*** together, and he needs to learn what good customer service is!Maybe Motec has great prices, mechanics, etc., but whether people are shopping around or not, find Motec’s pricing as the lowest, if they’re treated rudely and unprofessionally on the phone, they aren’t likely to patronize your business! Get a clue from this, Jim!
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October 2023 by Mark Zanger
One of the best mechanics I know. I've been going to him since 1998. I would highly recommend anyone to go to motec.
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October 2023 by Luis Gusgos Cookcisneros
We loved prices are good and the park is great
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July 2023 by Larry Spears
Had my vehicle in for service. Jim and the rest of the crew did a marvelous job and explained everything thoroughly. I would recommend!Services: Steering & suspension repair
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June 2023 by Johanna Wilkins
Love this place. We have had several vehicles worked on here. They are always professional and reasonable. Jim has always been completely honest with us.
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April 2023 by Danielle Williams
So thankful for them. They were able to diagnose and fix my issue quickly and efficiently!!
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March 2023 by Lizabeth Hull
Very friendly, and informative. Reasonably priced also. Definitely recommend!
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February 2023 by kent hausauer
One of the best auto repair places I have ever been great work and great prices.
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November 2022 by James Crum
had a new rebuilt engine installed in my son's f150..had the job done fast and communicated with me the whole time about options . will definitely take my cars there in the future.
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October 2022 by Laura Hyatt
Always excellent service! I can't say enough good things about this company. I know my car is in good hands and they will always be fair and honest with me.
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October 2022 by Nikolay Natchev
Excellent service! They are very honest. They fix my 16 years old car ? that hasn’t been driving about year and half. Trustable service. Always ask for Jim.
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July 2022 by Hiker 679
Motec inspected my vehicle today and did a great job, telling me both what I need fixed right away and (importantly) what I don't. Good, honest shop - highly recommendedService: Vehicle Inspection
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June 2022 by Karen Miller
This is not the first time I have used this business. I come back to this business because they are honest and do good work. It’s nice to promote small businesses.Service: Auto exhaust system repair
