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November 2023 by Dennis Pardy
From the sales process through the installation everyone was professional and attentive. I would highly recommend Kotz and am satisfied with their work.The installers Tim, Art and Lyle were working nonstop and were friendly and made sure the system was operating through the app after the thermostat was connected to the internet. Kotz is fortunate to be staffed with a hard working team of people.Services: Heating system installation
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November 2023 by Chrissy Hagen
We had a great experience with Kotz! Everyone we worked with was extremely pleasant and informative. They were able to install a new furnace for us within a couple days of us reaching out. They were prompt, responsive, and thorough. Highly recommend them!Services: Installation
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November 2023 by Steve Bauer
Christian identified a potential non-safety related issue under warranty and Alex did the repair just 3 days later.Very happy with the professionalism of both service technicians and the Kotz maintenance groups quick response.Services: Heating system repair
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October 2023 by TImothy Bierema
Scott, my salesman was by far the most informed representative I encountered in my search through several companies. He discussed options, timing and pricing accurately and fairly. He was present and available and answered all my calls. Scott definitely knows his products and was the only rep to go through my house and check to see how much capacity I actually needed. Ken, Art, and Lyle were very professional and answered my many questions patiently and accurately. 3 furnaces were installed and working in one day! I had an issue with fan speed on one of the furnaces and let Scott, my sales rep know. The next morning someone was out to adjust it and give me more useful information. Overall great performance. All units are working well.
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October 2023 by Alan Ducatman
We had prompt and thorough service, and the several technicians (the service technician who discovered the furnace problem and the repair technician who fixed it) did excellent work. We appreciate the professionalism.We do have a question in our minds about part costs. Does a replacement piece of sheet metal really cost at or near $500.00? When an innocuous part is this absurdly expensive, the customer ought to be shown the parts cost to the service. .Services: Heating system repair
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October 2023 by Katherine Phillips
Christian just came and serviced my boiler. He was so helpful and professional and answered ALL of my questions! My family has never used anyone other Kotz Heating and Cooling and I will be continuing that. Very pleased with the visit today!Service: Heating system maintenance
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October 2023 by Kathleen LaBrosse
I cannot say enough good things about Kotz in general, and about Joe Hannosh specifically. Joe is excellent. He called on his way, arrived on time, was pleasant and extremely professional and efficient during his visit to my home. I would highly recommend Kotz for your needs.Service: Heating system maintenance
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October 2023 by Lara Dryden
Christain B. is an excellent tech who is very thorough and knowledgeable. He took his time with our maintenance appointment, but was not excessive. He did find a problem and made sure what he thought it was, was accurate and then fixed it. He is willing to answer questions. And he smiled.Service: HVAC system maintenance
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September 2023 by Dominick Heath
From the very start and throughout the whole process of getting a new furnace and condenser they have been extremely helpful and prompt. Called for a service check and they responded and sent someone out same day. Would definitely recommend this company to anyone in need of service or new equipment.Services: HVAC system repair
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September 2023 by Jeramie Orr
I just met Bill there estimate guru? and he was absolutely kind, polite, very informative, and down right a personable guy!! Kept in touch to see how we were doing and made sure we were happy. Now waiting for the job at hand to see if the installers are just as professional!! ???
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September 2023 by Allan Robbins
Great company. Excellent communication and very professional. Kyle was very knowledgeable and helped with the many issues I had which involved a water heater replacement, water softener and various plumbing upgrades and repairs. I would highly recommend Kotz and ask for Kyle, I can’t say enough good things about him!Services: Heating system repair
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August 2023 by Tim Robertson
Kotz was fabulous to work with! My tech, Art was a joy to have out work on my house. They were able to fit me in with a last-minute emergency. The owner actually reached out to make sure I had a great experience. Highly recommend Kotz. They get the job done right the first time.Service: HVAC system repair
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August 2023 by Rick Brems
I have used Kotz for years. Have had to call twice for urgent repairs, quick response time and never felt gouged or taken advantage of. Purchased my HVAC system, hot water heater and well pressure tank from them. Easy to schedule maintenance, and the Techs are always so nice and answer any of my questions. I recently had a major problem with my system and Frank went ABOVE and BEYOND to resolve my issue(even working after normal hours) When a company responds like this, it makes it so easy to recommend them to friends and family. Keep up the great work! Thanks!Service: HVAC system repair
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August 2023 by Carmen Kulich
I can't say enough positive things about Kotz. Excellent service, responsive to all my conerns and needs whether it was installing our new furnace or servicing our AC.Each technician that has come out has been professional, friendly and thoroughly knowledgeable about the task at hand.Art did a great job today reinstalling our AC unit. He was efficient and thorough and made sure the AC was in perfect working order.I would not hesitate to recommend Kotz to anyone.Thank you again for a job well done.
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August 2023 by jennifer reader
Kotz has been very helpful with our new home and new AC system the previous owners purchased. The maintenance package is a wonderful value and honestly helps me sleep at night knowing everything is taken care of. Everyone has great positive energy and makes you feel taken care of from questions to scheduling.
