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August 2023 by michael Gravlin
I Got a Real good deal on a air impact set.
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May 2023 by Andrew Geralds
Looking for a great deal, looking to be talked to in a friendly manner an have a great experience at a pawnshop. Than i will recommend you Pontiac Brokers every time. This place hands down best pawn shop experience i have ever had. I am a frequent flyer there now i have been to other shops in the area where they have been belittled an looked down on but not here not at Pontiac Brokers. None compare to Pontiac Brokers. I will not go anywhere else now. The quality of customer service that i have been given at Pontiac Brokers is exceptional. They go above an beyond what is needed as long as its within there power an is reasonable they will make it happen. They will work with you on giving you a great deal, great products and a memorable experience. They make me feel like extended my family when i come in there. Looking forward to many more great shopping experiences here. Stop in an see for yourself.
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September 2022 by Michael Livingston
Best pawn shop around...they always treat me fair
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September 2022 by Andrew K
Not a fan of this place. Prices are high, and the quality of the items is pretty poor overall.
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September 2021 by Elijah Mahan
Asked about an item and told me they wouldn’t take them.
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June 2021 by JLC Short Films
Very very nice and respectful and have great Items love it
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April 2020 by Scott Kellam
Always a pleasure to work with Pontiac brokers
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March 2020 by Sharon Stadler
The people are very helpful. I was looking for box set movies . They looked in back for me. I'm pleased very much with their service and will go back for more.
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November 2019 by Holly Berg
By far one of the worst pawn shops I have encountered! A stolen ring of mine was pawned under this establishment and with a detective involved they want to rob the victims money to purchase their item back. Instead of charging me what they bought the expensive item for they jack the price up an extra $600. They only care for the money not remotely the heartache or hurt the individual is and has been going through trying to get their personal item back. With my case I've been to multiple pawn shops to restore my personal items back into my possession and not one has raised the price of the item for it to get purchased and returned to the owner for the price they paid the thief for. I have been working with this pawn shop for 2 months and all I get told is we will talk to the owner. But not once has an employee contacted me back in regards to the stolen property issue or even the owner for that matter. Not to mention the customer service needs work as not one but two of their employees yell back at the customer who is trying to get their stolen property back. I definitely will NOT be a returning customer but the pawn shops whom treated me with the best respect and helped me get my stolen property back in a timely manor and for what the price should be I will definitely be a long term customer.
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June 2019 by Reuben Rice
They're a little pricey but they did clean my desk to make sure the product was in great shape
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May 2019 by Mark Paige
One of the worst. Your scheduled to open at 9:30 I get there at 9:40 and is told y’all need another 30mintues. Give you 30mintues only to turn around and say you need another 10 minutes beyond unprofessional. You better off changing your business hours at 10:30 since 9:30 doesn’t work for y’all obviously. Especially if your adult we do everything on a time frame.
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May 2019 by Notch Norrup
I have been going to this pawnshop for 25 years, As far as pawnshops go this one is better than most remembering that you get what you pay for. My first purchase was a 12 gauge shotgun with scope for $200. I currently missed my payment on my guitar by one day, I hope Monday I can make a payment. If not then my comment may change.
