Suburban Ford Collision of Waterford is dedicated to providing quality collision repair and restoration services. The team consists of highly skilled technicians with years of experience who genuinely care about vehicles. Customers appreciate the quick, friendly service and the honesty and value offered in every interaction. Many have praised the exceptional customer service, highlighting experiences with staff who go above and beyond to ensure satisfaction. For instance, one customer noted that a staff member made their car shopping experience smooth and enjoyable, advocating for their needs without being pushy. Others have mentioned that the repairs, including painting, were executed flawlessly, making their vehicles look as good as new. While some customers have found the phone system for scheduling appointments to be lacking, they report positive interactions with the service team when visiting in person. Overall, Suburban Ford Collision of Waterford is recognized for its commitment to customer care and high-quality service across all makes and models.
For a bad situation Suburban made the repair process painless. Gary Winters was a huge help, and very professional.
April 2024
Just picked up my repaired 2015 Lincoln Navigator from Suburban Ford of Waterford Collision shop and it looks and drives fantastic!! Sharr was extremely helpful and made my repair seem like it was the only 1 there. The technicians did an exceptional job repairing my damage, and I would not hesitate to refer them to you.
June 2023
They went above and beyond to make sure my car was taken care of correctly! Great customer service! Their painter matched my bumper perfect it looks like nothing ever happened!Services: Painting
