Suburban Ford of Waterford is known for providing excellent service and a wide selection of vehicles. Customers appreciate the staff’s helpfulness and clear communication, with some mentioning specific employees who made their experience pleasant and effortless. The dealership offers great deals, such as Black Friday specials and competitive prices on tires. Service visits, including routine oil changes and repairs, are handled quickly, often with additional updates like video proof of work. Customers also value the convenience of early vehicle return and the peace of mind provided by warranties and exchange policies. Overall, Suburban Ford of Waterford is praised for its friendly staff, efficient service, and a large inventory of new and used vehicles, making it a reliable choice for car buyers and service needs.
The service on my Ford 150, was what I expected they completed the work efficiently and were professional in communication with me.
December 2025
I came in for the Works on my F-150, & also asked about specials on tires. My advisor guided me to a fantastic Black Friday offer that I did not know about that greatly exceeded savings over other ones I’d been checking into. Great overall experience!
November 2025
Came in for a routine oil change. They made it happen even provided video proof. Very impressed with the quality of service and communication.
