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November 2023 by Michael Ziemba
This place is awesome! Great service and was well taken care of. The guys were very friendly and on the ball. Thank you again guys! And to Monte Carlo it was fun hanging out with you!
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October 2023 by Tim Dusseault
Took my van in for a brake fluid leak and they gave me a fair price and had it in and out same day. Dave was awesome and friendly and genuine and their mascot Monte was all about greeting you with a warm lick and tail wag!! I definitely recommend them for any vehicle needs you have. We will be back soon!!Tim and Faith DusseaultService: General repairs & maintenance
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October 2023 by kaden m.
i've been here multiple times through the year and they have been more then good to me helping with anything i want or need even showing me what has happened with previous parts in the car if your looking for a fair good mechanic it's here
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September 2023 by Chris Ritchey
Shady business. Took my car there less then a year ago for a misfire in cylinder 1 when my regular shop was too busy to get me in same day. They "fixed" the issue for around 8 months, then it started misfiring again. Brought it back to them, this time they said it was a cracked spark plug and charged me $115 to replace it. Car started misfiring AGAIN. I called in and setup an appointment for 8am Saturday for them to look at car. I hear nothing, end up having to call them, they say they just now are getting to look at the car at 10:30am (2 1/2 hours after I dropped it off for a SCHEDULED appointment). 11:55am rolls around, still have not heard back from them, head over and call. They tell me they can't even finish diagnosing it today, they say they did a few checks one being they checked the compression, and they needed to keep my car. I demand my keys back and take it to my normal shop. My shop says the sparkplug is cracked again (which this shop would of seen if they did test the compression check they claimed...) and they replace it for $55 (half what Waterford Garage charged me after they already "fixed" the issue once). I asked the mechanic what causes a cracked spark plug, he told me the only way it happens is it was dropped and used anyways, or they didn't have the right tool to install it (gets installed at a weird angle I guess) and broke it on install. Either way, this garage broke my spark plug twice, charged me once for it, lied about checking compression, and I have a sneaking suspicion the plan was to keep my car for a while and try to tell me it was a major engine issue. Will never take my car to them again.Service: Engine repair
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August 2023 by Mackenna Thatcher
I recently had to bring my car into Waterford Garage multiple times over the year, and I can confidently say that it’s always an outstanding experience from start to finish! Their commitment to providing quick, efficient, and top-notch service truly sets them apart from other car shops. They wasted no time in diagnosing and fixing the issues with my car, allowing me to get back on the road as quickly as possible. To top it off, their pricing was extremely fair and transparent. I never felt like I was being taken advantage of or subjected to hidden fees. Overall, I cannot recommend Waterford Garage enough. Their quick, efficient service ensures that I will continue to entrust them with all my cars needs.
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July 2023 by John Smith
Dave and Travis are very honest, knowledgeable and professional and every time I take one one of my personal vehicles or company vehicles to them for service, it’s a great experience. They’re great guys and they give top notch service. Highly recommend!Services: Tires
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June 2023 by Tookie Rhimes
3rd time using them to help get my vehicles up to par. They do great work! I took one of my trucks there to get $1500 in work done but they informed me I could take it to the dealer and get it fixed for free. Good, honest people! Will continue to use them for all my vehicle repair needs. ? ??
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June 2023 by Christina Nestorovski
This place is it!I have had the worst luck with dealerships and shops all over the Waterford and surrounding areas until I brought my car here. They were the only mechanics to fix what 8 other shops couldn’t and they could not have been more kind, timely and efficient. I recommend to anyone to give this place a try. Also, they have the cutest garage dog!Services: Air & cabin filter replacement
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June 2023 by Yolanda V.
I got brakes, transmission , service to my motor to reduce gas. Not even 24 hrs. The brakes was making the same noise. Take car back , they put me in line, which they kept my car 2 more days ( until they get a chance to look at it) son drove it back to school, same noise from brakes. Took it back. Got a call about 8 different things, nothing to do with the brakes issue that I brought it back for. Than actually tried to recommend some of the same service he had just did for gas reduction from the motor.., gave me a $2300 bill on top of the $1350, I had just spent with them . Krazy . This shop has really messed my son call up, he uses his car for work and school. After taking his car here, his car shifts out of gear while driving, and you can't see what gear it's in. This place said I needed service to his transmission etc... and breaks, motor... now looks like I'm having to find somewhere else to fit what this place messed up... this is very sad and costly
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April 2023 by Christy R
I highly recommend Waterford Garage! Dave is a really nice guy and did his best to work around my schedule to get the job done. He's not the cheapest you'll find but you get what you pay for. They are very transparent about prices and what needs to be done and they get it done quick and they get it done right. The quotes are broken down to the penny as to where the expense of repairs will go. How much each part will cost, how much labor will cost. No surprises. I have a hard time trusting mechanics but i felt good about this experience. I'll definitely be back. And one of the best things about this place is if you get stuck waiting there for a bit while they do the work, you've got a little ball of cuteness to keep you company. His little dog named Monty Carlo. What a good boy ?Service: General repairs & maintenance
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April 2023 by Brenna Croft
5/5 stars! Dave & Travis are very nice, Dave gave me a good deal on my repair. They changed my purge valve solenoid for me. I am grateful they squeeze me in with such short notice. Would recommend! Best part, they have a shop doggo named Monte! He is a sweetheart♥️
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April 2023 by Carly Peyton
Great experience at Waterford Garage! Dave and Travis provided wonderful customer service, a thorough inspection and breakdown of options and costs before beginning service on my car, a detailed explanation of issues, and had me in and out in just an afternoon. I am so pleased with the service. Will definitely be returning for future work and recommend to those in Waterford area.Services: General repairs & maintenance
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April 2023 by India Thomas
I had just bought a car and it's started to make a noise. I ended up doing the generic google search mechanics near me. I ended up taking my car in to get it looked at here and I had one of the best experiences in my life. Well firstly the girl at the front desk was so sweet. We chatted about our similarities in our name and it was a really wholesome exchange. They have the cutest well behaved little pupper and he's very friendly. The mechanic working on my car was able to identify the problem and the following day he fixed it and it been running like a charm since. The shop is well maintain and very clean. They price match and help find parts in your budget. All around the auto shop is great and I would recommend to anyone looking to get there car fixed for a great price and hang out with a yorkie in the process.Service: Exhaust
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March 2023 by Monica Eaton
I am from out of town. Upon arrival my muffler was roaring, the vehicle was not accelerating properly, and in general it was running very poorly. I had to get it looked at as soon as possible, or I was not going to make it home safely. Dave opened his garage to me before the opening hour, and moved my repairs to the top of the priority list. Additionally, he gave me a ride to my destination so I didn't need to wait at the shop. He was very thorough in explaining what needed to be fixed after he and Travis were able to check it out, and he offered me amazing prices to have my laundry list of repairs completed. He was then prompt in the completion of my repairs, then came to pick me up on the test drive.Vehicle troubles are always inconvenient and can be very unpredictable and stressful financially. It's obvious that Dave understands that and did everything he could in order for these issues to be as easy as possible on the mind and on the wallet.I really don't know what I would have done if Dave and Travis wouldn't have been so accommodating and generous. No one ever wants to experience car trouble, especially when far from home, but I'm certainly grateful that I was near Waterford Garage when it happened.I am reassured that good people, and honest work still exist. Thank you!Services: Transmission
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March 2023 by Gretchen Dull
Waterford Garage was recommended to me by a friend- and for good reason! I needed to get my car inspected before selling it, and they did a thorough job (with excellent communication/explanations for a car dummy like me). SUPERIOR customer service (made me feel like family), extremely fair pricing (inspection cost was nearly half the price of other shops in the area... plus it went towards the services recommended!!), and great work done! Saved the best part for last... The CUTEST dog welcomed me into the lobby. Would give 6 stars if I could!
