Huntington Bank is known for its friendly and professional customer service. Customers appreciate the helpfulness of the branch staff, especially in challenging situations like identity theft. While one location may have had a negative experience regarding coin deposits, another branch, specifically in Wayland, received praise for its quick and welcoming service. Huntington offers various banking options, including drive-thru, ATM, and online services, along with in-branch banking. Overall, customers express gratitude for the supportive team and have reported no significant issues with the bank.
The staff was patient with my questions and answered me to the best of their knowledge. They helped me to setup my teenager's first checking account and took me through all steps. Thank you so much.
May 2025
I was turned away from the Huntington in Byron Center because a lazy teller didn’t want to put my sack of coins in the coin counter. I called the Wayland location, and they gladly invited me to come in and they would help me. It took me a while to drive and get the coins deposited, but they were very professional about... read full comment
January 2023
The branch manager was very helpful when my identity was hacked. Great customer service, nice people that work there too. I'm grateful for them all. I've never had any issues with this bank so far. Thanks so much!