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March 2024 by Ben Apol
Shelly is very professional and knowledgeable. Definitely recommend
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March 2024 by Frank Van Brocklin
Fast and friendly. Full consideration of our tax needs. Thorough in preparing our return.
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March 2024 by Brandi Venema
Great people to work with who will walk you through the whole return and answer any questions that you may have about your financial situation going forward
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January 2024 by Chad Noorman
Great customer service!!!!
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January 2024 by Vickie Rick
Outstanding.
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April 2023 by Rachel McGrady-Hawley
They charged us almost $200 to do our taxes because we are a family and THEN they added an additional charge for having kids! We paid a total of $330 dollars to get our taxes done at H & R Block because we have a family with kids. They said it was "because of all the credits" but I've had my taxes done by CPAs that didn't change extra for families. If you aren't in a family or don't have kids I am sure it's pretty reasonable, but now that I know this I won't be going back.
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April 2022 by Sam O
I went in on 1/27/22 to have my taxes prepared. I paid H&R Block $469.00 to file my taxes! Confidently they never filed my states taxes. I went in today to enquire as the state website as well as my H&R Track are saying never found and the lady up front insisted they were filed. It was not until someone in the enclosed area piped up and said they were showing not filed. I proceeded to ask to speak with the manager who would not take 2 minutes to come out of her office and address the issue! I feel I have been very patient waiting thinking there was a delay when in reality they were to incompetent to file them but let me insure you they wasted no time taking their payment! I will be expecting a refund as this is their mess up! I was told the manager will call you in regards to it. If it’s not resolved right away not only will the owner be getting a call but so will corporate and possibly the BBB! I am livid that they are too incompetent to correctly file taxes! 1 Star is only given as it sadly must to leave a review!!
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April 2022 by Jennifer Hill
A fast process with no worries. The tax professional I have been seeing for years is always friendly, knowledgeable and professional.
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April 2022 by Sam Lyons
I went in on 1/27/22 to have my taxes prepared. I paid H&R Block $469.00 to file my taxes! Conveniently they never filed my states taxes. I went in today to enquire as the state website as well as my H&R Track are saying never found and the lady up front insisted they were filed. It was not until someone in the enclosed area piped up and said they were showing not filed. I proceeded to ask to speak with the manager who would not take 2 minutes to come out of her office and address the issue! I feel I have been very patient waiting thinking there was a delay when in reality they were to incompetent to file them but let me insure you they wasted no time taking their payment! I will be expecting a refund as this is their mess up! I was told the manager will call you in regards to it. If it’s not resolved right away not only will the owner be getting a call but so will corporate and possibly the BBB! I am livid that they are too incompetent to correctly file taxes!
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April 2022 by Samantha L.
I went in on 1/27/22 to have my taxes prepared. I paid H&R Block $469.00 to file my taxes! Confidently they never filed my states taxes. I went in today to enquire as the state website as well as my H&R Track are saying never found and the lady up front insisted they were filed. It was not until someone in the enclosed area piped up and said they were showing not filed. I proceeded to ask to speak with the manager who would not take 2 minutes to come out of her office and address the issue! I feel I have been very patient waiting thinking there was a delay when in reality they were to incompetent to file them but let me insure you they wasted no time taking their payment! I will be expecting a refund as this is their mess up! I was told the manager will call you in regards to it. If it's not resolved right away not only will the owner be getting a call but so will corporate and possibly the BBB! I am livid that they are too incompetent to correctly file taxes!
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March 2022 by Gatorhunts 420
Unless something drastically goes wrong,it will be another piece of mind! Great service as always! Over 10 years I've have gotten great service from this branch!
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February 2022 by Tiffany Doyle
Your agents are so laid back. They make our experience with you amazing. Our tax lady this year Susan out of Wayland mi office was amazing!!
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February 2022 by Paul Helgren
$260.00 is a rediculous price for such a simple tax preparation. I never paid more than $ 70.00 when I had a business. Had it done for $40.00 last year from an individual tax preparer. Years before that were done for free by Barry county.
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February 2022 by Dan Vanwagner
Thevbeen easy to work with and done quickly and right!
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July 2021 by Edward Kropp
Thank you for helping me with my card issues ??
