Metro by T-Mobile at 33940 Van Born Rd offers a wide selection of prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially one employee who consistently goes above and beyond to assist. This staff member is described as professional, courteous, knowledgeable, and patient, making sure every customer feels taken care of. Many reviewers highlight the exceptional customer service, noting that the staff takes their time to explain plans and help with issues like switching from other carriers. Customers recommend this store for its positive atmosphere and trust the staff to handle their needs efficiently. Overall, Metro by T-Mobile provides great prepaid plans, the latest 5G phones, and attentive service that keeps customers coming back.
The guy who helped me was so helpful and made sure I had an easy transition to my new phone.
April 2024
Ali is the best! He always makes sure he takes care of his customers to the fullest. He is very nice and is always positive. He helps everyone no matter what it is. He is one of the best workers I’ve ever seen.
April 2024
Ali is awesome. He takes his time and does his best to accommodate people. Very helpful and explains everything to the tee. This Metro store is the only one I go to and I recommend it to everybody. Thank you Ali for all your help. I give you a 10 +.
