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“Zeinab was my representative at the Dearborn, Michigan Avenue AT&T store. She was extremely knowledgeable, professional, pleasant, and took care of my problem quickly.”
“I switched to verizon yesterday, and Mark was pretty kind and helpful. He made my switch very easy, and he explained everything clearly and was also very patient.”
“Of i could give it 100 stars i would, they bring the honesty, and thoughtfulness into an industry that would usually just uncharge the hell out of you. Steve a very amazing guy upgraded my s21 i got 2 weeks prior because it was faulty to a s23 for free”
“After going to the Verizon store twice on Bellville I'd, I went to the one on Beck. WOW what a difference. This young lady ( Natasha )single handedly worked a store full of people in a kind in professional way. My opinion is she needs to be placed in corporate we're she can represent Verizon in have a future!!!!”
“I came in to see if they can repair my iPhone 16 I went to 5 different repair centers plus the APPLE STORE and this place was the only place that can fix it! Thank you Jess!!!!!!!!”
“Jesse & Connor were beyond amazing!!! This is my 3rd visit to this store and every experience has been so pleasant. I came in a few months back and wasn’t as great. But honestly Jesse changed my entire outlook on AT&T as a company. I will be utilizing your services for everything i need. Highly recommend Jesse, he changed my perspective.”
“Luigi made my experience for my new apartment service very enjoyable very polite very funny and the music bang ‼ have fun talking about the difference songs being played and even song them”
“As someone who worked for AT&T just over a decade ago, this experience was the best one I’ve ever had. Moe and Terry are amazing representatives! They are kind, caring and show their personalities while keeping things professional in conversation. Moe took his time explaining everything to my family and made sure we knew what would be coming our way with regards to our first months bill as the first one sometimes is very confusing. Thank you again Moe and Terry! You both deserve a raise!”
“I’ve had the pleasure of working with both Hailey and Francis at this location for personal and business related items. They both are extremely knowledgeable, friendly, and provide top notch service. I highly recommend using this location when in need.”
“Ashraful is just generally a professional person. I felt he could be himself and be that at the same time. People tend to trust people more often when they can be themselves and still carry the same level of professionalism. A great experience.
Highly recommended, and I’m also a new AT&T customer. So he made the process quick and comfortable. 5 stars for him and for the store.”
“Joe G helped me get the best possible deal on internet and helped activate it! Pleasant experience. I will recommend to all family and friends. Along with a very nice JBL speaker!!!”
“Clari B is so awesome , I wasn't expecting her to be so helpful when I walked in with a random phone question
I'll be back to get the free device offer when my bills due”
“Ivin was exceptional! He found us the best promotion and actually lowered our bill a few dollars after purchasing a new phone with trade in and getting a galaxy watch for the tax.”
“zee was actually amazing. i’d consider him quite an exceptional employee. i saw him deal with not only myself but 3/4 other customers as well, all at the same time might i add. he helped everyone and resolved any issues they came in for. GIVE HIM A RAISEE!! ??!!”
“I just want to say Kevin and Hailey are the best! They are professional, personable and exceed my expectations. I consider them the ambassadors of the corporate office in Taylor!”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“Mr. Ron the manager of this store has been professional, respectful and willing to help to solve my phone issues. I want to let you know as a at&t customer, am pleased with his help calmness.
Regards,
Thomas Owagbemi.”
“Fina was able to quickly switch my eSIM to a physical SIM with no difficulty at all. This was easily the most streamlined experience at a carrier store ever compared to other stores. Highly recommend you stop by!”
“Quarry
,
The manager of the Canton Michigan store was extremely helpful to my daughter and I we ordered three new phones. He was extremely knowledgeable, polite, and expedited everything perfect perfectly.
It’s because of people like him I will continue to use AT&T
He’s valuable to your company
Thank you, Laura Daley Adamczak”
“Andrew at the Westland location on Wayne Rd was extremely helpful with pricing out a purchase. He was patient and kind even when we realized we wouldn't be able to make the purchase that day.”
“Dolores served me on 5/24/26 not only did she try everything could while juggling myself and another gentleman, very professional and a really nice person she needs a raise or to be running they Michigan ave location in lansing Michigan”
“Had great experience bought new phones got new service, even got discounts because Haas was teaching an employee.. didn't need to do that ..but haas went above and beyond,he recovered my son's phone information that he lost 2 phones ago and the worker text him to get codes..my son was freaking out but thanks to extra time and effort Haas retrieved his stuff... great experience,was metro customer for years, now staying at this location,thanks so much..props to the employee who had to deal with us he went above and beyond”
“Been here twice and have been more than satisfied each time. I’ve had the same phone since 2017 and my guy has fixed it good as new each time. Highly recommend seeing him before you think about buying a whole new phone.”
“Joe is the best. He takes care of his customers very well. A great place to go when you need any assistance with your phone. Been going there for awhile now. I'll go out of my way just to go there.”
“I want to thank you for your agent,Mark at Metro Belleville store. He has do much patience, customer service. Is the best .and I wanted you to know how valued he is in this community. He shows such compassion”
“My family and I have been going here for years, I have nothing but great things to say! Amazing staff, especially Moe! He went above and beyond to help me with a recent issue and I am beyond grateful. Not only are the staff extremely helpful but also caring and personal. HIGHLY recommend this store to everyone!”
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“Awesome store and staff.
The new girl that just started working there is awesome!
4 days without a phone is she hooked it up in seconds.
In the other stores in the area all wanted to charge me to set up my new phone that I purchased on the Metro PC website she did it for free within 30 seconds the other stores in that area wanted to charge me $25.00 to do what the website says that should be a free set up at any location.
This store will get all of my business.
I'll purchase from them before I'll buy from the Metro site. 💯”