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March 2024 by Sebastian Cooper
I do not even remember the last time I left a review, but today I believe it to be warranted. I had to buy 6 or so paint cans because even by the cap it was hard to tell which color matched my fridge. When I bought the cans, I made it clear to the cashier that I was planning on returning most of them after I could test to see which one was the correct color. She responded by mentioning the name of a manager who could help with that when I returned (can't remember the name of cashier or manager). I brought them back today to a different cashier on duty. For whatever reason, she felt the need to say the same thing over and over to me like I did not hear her the first time when she said that she could not return used cans. My response of course was that this was already established upfront that I would return them, and again she repeated herself. When I asked for store credit, she repeated herself again like a robot. I then insisted on talking with a manager. He said the same thing she said, now making me feel like an idiot. From one manager to another: Consider training the 1st cashier (she was definitely new as I had not seen her before) to let the customer know your policy and/or put a sign next to the spray paint indicating it so this doesn't happen. in the future. On a different note, there are some employees and managers in the store that are helpful, but I have had poor experiences in the past. I go here out of convenience, but now I will make the trip to ACE on Merriman, where they great you and ask if you want help finding something at the door. Here, there is a perpetual salesman just past the entry, or otherwise someone collecting donations in the vestibule between both doors.
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March 2024 by ItzTokeSavvy
HANDS DOWN the best Hardware in Wayne County and Possibly further. Always Very helpful and knowledge. I wanna thank the Cashier I belive Koren She was Very Sweet and Nice. She made sure I had what I NEEDED????????????????
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February 2024 by Claudia Sams
Workers were very rude. Came in the store at 7 (store closes at 8) just wanting to grab a lock and that’s it. The workers proceeded to follow my family (my veteran husband and two siblings of ours) around trying to push them out of the store as if there was any bad intention. Told my young siblings they weren’t allowed to even be in there when they had clear adult supervision. Very disappointing and insulting behavior. We will not be returning.
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February 2024 by Ca Sp
I've been shopping at this store since I was a child with my dad. It was then as is still now a very pleasant, helpful, & friendly hardware & more store I've ever been in.
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November 2023 by Robert Abdullah
I miss the Local Hardware store in Las Vegas. This one Northside is A Family favorite. Question. How do you stay in Business? Any hoo. Peace and love BlaxicanTheTraveler
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October 2023 by Morgan Burt
Everyone is so helpful! Our sink was leaking so we had to replace the drain, Lori (I think her name was) was an incredible help- we had no idea what we were doing. The blonde girl at the register was also super kind. Turns out diy home repair is easy with a little help :)
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September 2023 by Kenshin Himora
I just went in for a couple keys to be made they got the job done real quickly I was in and out in less than 5 minutes!
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September 2023 by C. Wolf
Been going here for like 20 years, good prices and friendly staff.
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August 2023 by A Wagner
They had what I needed after going to 3 other places, No one had any Hex Screws, they had all plus other items. This is my last result hardware store. Thanks again for having what I needed. Yes will be Back. ??⚒???⚙?⛓ . If you get a chance check them out. ?
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August 2023 by Tyler Hager
A little more expensive than the big stores but normally has everything I need in one trip with way better customer service than the big stores
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August 2023 by Jaime Lynn
They have everything and great prices.. but the 2 female cashiers were incredibly rude. They were not helpful and did the LEAST to assist us...they were to busy with there own conversation. I love this store but these associates rubbed me the wrong way
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August 2023 by KC JEAN
Everyone is so nice and helpful there ? my favorite place to get my keys copied since I'm always losing them ?
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July 2023 by Susan Henry
Love this hardware store. It seems like no matter what your looking for, you can find it at Northside. I have been around this store for about 60 years. I can remember going to this store with my dad when he was looking for a specific bolt or a odd shaped screw. That's why they have been around for so long. If you are in need of something out of the norm, check at Northside True Value Hardware, chances are you'll find it there. You might say it's the heart of Wayne's business district.
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June 2023 by Jason Wright
I love this hardware store. Everyone is helpful and it's a true family hardware store experience
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June 2023 by Laurie Robinson
They had a great selection of outdoor ferns at good prices. (An unplanned purchase.) ? They usually have a nice selection of (no matter the season) seasonal items. From the actual "need" to "gotta have it!"The salesmen are, and always have been, so very knowledgeable and helpful. Makes home projects much smoother!!It's a great multi-generational hardware store, that my Grandpa used to send me to just about forty years ago. Such a staple in the neighborhood.Highly recommend you stop by if you haven't!!