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December 2023 by Phil Abele
We have used Orkin for several years, starting to eliminate an ant infestation. Since starting the treatment protocols, we've had no more insect issues. Technician Brian is thorough, professional and courteous.Services: Rodent extermination
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December 2023 by Mordena Edwards
My technician Danny was on time pleasant and informative. He provided excellent service and promptly notified me when the work was done. I would most certainly recommend Orkin to anyone I know. Great service and customer service.
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December 2023 by Jennifer Bennett
So far service has been polite, informative, and professional. They are willing to answer any questions and available whenever you call. Scheduling was easy. They are an affordable option and I am glad I called.
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November 2023 by Brittney Jarrett
I called Orkin at 8a.m on Saturday, November 25,2023 and came out same day at 12:30p.m. To service me.Kevin gave me helpful tips, was patient, he answered all of my questions and concerns, also friendly with my family.Thanks to Orkin, now I have peace of mind in my cozy home!
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November 2023 by Scott S.
over the years Orkin has over charged me for services I have paid them to fix work that they have done incorrect, one time they put a vapor barrier right over top of one that they had laid down and put it right over top of stuff 'did not clean out".They took advantage of me because i lived out of State the house was a rental. Then they wanted to charge me money to fix it. I finally got tied of getting taken advantage of and got 2 other companies to give me estimates and they were half of what the Orkin estimate was .They estimates then come back with lower prices they are worse than a used car saleman . I i could of given them a minus 5 ratting i would of .The shame is had put up with this for over 25 years .Ended services after paying one month in getting no refund. I also double paid once and the never let me know that i did, Seems like a new service guy every year and they try to make money on the other guys mistake .
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November 2023 by Joe N.
Had there service for 8 months. First few visits were fine. They spray a little and tell you it could take months to get rid of the problem. Okay... so where i live i dont have many options for exterminators so i was at their mercy. Then they started not giving any notice of when they were coming. I called and left messages no one would return calls. I told the tech to have a manager call me. No call from manager. They lied and said they notified me they were coming. I checked both text and emails. Nothing. Finally was able to get a hold of them and canceled my service. They didn't give me any issue canceling. However they never even cared to ask why I wanted to cancel. Just "okay" was their response. This company just wants your money and doesn't care one bit about customer satisfaction. I still have issues with the same pests i started the service to get rid of. Total waste of time.
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November 2023 by Dina Merrill
The technician was very helpful and knowledgeable. Pointed some things out about the home that had not occurred to me. He was very pleasant and I felt better once he completed the visit. I have used Orkin in the past and always been satisfied with their service.
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November 2023 by Shavein Alaniazar
Our technician, Steven has always been great. When booking, I always make sure that our appointments are with him as he is very polite, thorough, and efficient. We’ve had issues with red clover mites over the years and it’s been reduced significantly with the help of Steven!
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November 2023 by Laura Sposky
Called them a few times and received very helpful information and assurance they were here to help. Brian was the tech that came out. He was very nice and informative. Made me feel confident with the process. It’s only two days in, so hard to tell if my problem was fixed. But if not, they will come back out.Service: Flea & mite extermination
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September 2023 by Cynthia Ann Barr
Very good company with quality products! They come every 3 months to spray around my home to help keep the bugs away. Ever since they’ve been coming I’ve only seen 1 bug! Tim Michel is great! He’s very sweet and always explain the process to me which I appreciate!
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September 2023 by Natasha Crawford
In such an unnerving situation, Brian provided excellent customer service and was very thorough. He answered all of our questions and even set up our 10-day follow up appointment.Service: Rodent extermination
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September 2023 by Zara A
Service was alright, man who came to spray did so lazily / not thoroughly, even when prodded by my mom to get specific areas better. Spiders are still here but definitely less, I was told to wait 8 days to see full results. Also the man who answered my phone call was SO rude for absolutely no reason and shouldn’t be involved in customer service.Service: Spider extermination
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September 2023 by Bruce H.
The first guy that they sent to my house Said he put down twenty two traps. The second guy they sent out said he could only find ten traps and they were in the wrong spot. They were in the middle of the room instead of being along the wall where we all know Mice travel. The first guy said They would come out 7 times and there was a 100% money back guarantee. The lady at the call center who was rude. Said they have no such Policy. She said the second Guy didn't know what he was Is talking about. We spent 300 plus dollars and Is still have a mouse problem. Next time I will go with A Company that has their act together.
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September 2023 by amber hall
Very informative, knowledgeable, and professional. I was nervous about using chemicals in my home but with the reassurance/knowledge he gave me and my husband, I feel more comfortable knowing that my house is treated! The nice gentleman even helped clear the spider webs! He didn’t only explain what I requested of but he treated me with respect and had patience enough to tell me all the services the company has to offer, informing me of options I didn’t think I needed but was very interested in! Thankful for people like him, who come to your home with not only the intentions of doing the job, but going above and beyond! Thank you!Services: Spider extermination
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September 2023 by Niketia H
The Orkin agents were professional from the initial contact to the scheduling of an appointment. LeSean(Exterminator) was knowledgeable, pleasantly and successful terminating a large and aggressive hive of Bald Faced Hornets. I was able to receive same day service and follow up. Reasonable fee for the job. This company is a definite keeper.Service: Hornet & wasp extermination
