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January 2024 by Farhad Ebrahim
Excellent customer service .
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February 2023 by Douglas Daugherty
always helpful. always nice.
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March 2022 by Amekia Alexander-Johnson
Their is not available too often. I need to be able to access a live person during normal business hours and I seldom can at this office. Also, follow up is terrible.
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March 2022 by Derin Maston
I don't know how this guy is in business. Every time I call it's a voice mail, and on the off chance you can get a hold of someone it's "oh let me call you right back" they never do. As soon as my policy is up I'll be switching. I try to keep my business local so I'm going to state farm down the street.
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August 2021 by Kid Chill
Office hours are from 9a-6p. Try calling anytime before 12p then it says their office is closed. If you’re not going to assist customers before noon then change your hours. This is ridiculous! I will be transferring to a different Allstate office. Every other one picks up on the first call.
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June 2021 by Bonnie Carver
Very knowledgeable about insurance and asked about my needs for rv insurance vs auto insurance. I own an older model rv and an automobile. I don't tow the car. Very satisfied with the service. She went above and beyond. Thank you
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November 2020 by Arreana Jackson
I’m in between regarding my experience.. I have a few high points but I also have a lot of dislikes as well.
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September 2020 by ramos ramos
Bad experience here. They tell you one thing then do the opposite. No deals here better to try other place. I was over charged on what was promised first. Never going back.
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September 2020 by net Dedvukaj
Never answers calls. Bad agent to begin with he over charged and never got me the deals he promised. I was charged two months extra!!!! After I terminated the policies!!!!!
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August 2020 by Lonnie McCollum
Really good insurance agency Heather is the best. Thank u Heater
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December 2019 by Matthew Halter
Worst experience I've ever had with an insurance company and I would never to go with Allstate again for my car insurance. Everything started out fine, I got a great quote that was about $30 cheaper than my old car insurance. Then 6 months later without warning they upped my auto insurance from $150 a month to $215 a month. I had no traffic stops or accidents. I tried contacting my agent SEVERAL times about this and she a.) Wouldn't pick up the phone or return my voicemail or b.) When I finally did talk to my agent she said she would get back to me & never even tried to contact me back. I had to call Allstate's 1-800 number to finally get some kind of explanation of why my policy went up almost $70 with no reason and the best explanation I got was Michigan's rates have gone up. I drive a Kia Soul with 250,000 miles on it there's no way I'm going to pay a $70 increase on a car that's pretty much worthless. Anyways now I have to scramble this week and find new car insurance this because of these guys. Thanks Allstate.
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December 2019 by Ureem Thumeim
Awesome people and great deals.
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December 2019 by Arif Raza
Excellent service
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December 2019 by Hades.Child420 Maggot3
Allstate sucls
