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June 2023 by Nakia Williams
Tried to send two small packages via First Class packed in Amazon Prime bubble mailers. No old labels or barcodes visible, they were just colored orange and white instead of the usual blue and white due to a promotion at the time. Once I got here the woman insisted that they could only be sent via Priority because of...the color?? Because "red and white" are for Priority, even though I've used similar packaging and colors before with no problem and they don't say Priority anywhere on them.I tried to explain it's recycled packaging and I've used it before, but she insisted there'll be an extra charge (these were already paid for and labeled). Had to go home and waste more packing material to appease this woman. I've never heard of shipping methods being decided solely on the color of a package. Too many of the workers here are totally clueless, and that's without mentioning that there's usually only one person working and this building is ancient, so no air conditioning or self service areas. I've just started avoiding this PO now when I can.
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April 2023 by Terri Treanor
This post office is old as dirt. Back in the day it was efficient and did what it was supposed to do. These day, I'd hate to have to work at thus location if I were a postal employee. Seems like it would be punishment to be sent here to have to work. Like it's one of the 7 layers of hell and it's the rock bottom pit. So sorry for the ladies who have to work here,
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January 2023 by lynn martin
Pleasant and efficient.Very helpful. This is the only post office I will go to.
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November 2022 by Wyatt Riot
Office hours state open at 9am. Was there at 9:20am, nobody in the building… why post hours if nobody follows them?… Thank you for wasting my time.
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September 2022 by Danielle
I really don’t like coming to this facility unless the gentlemen is there. The two ladies that worked the day I came inside to drop off my delivery were rude. One lady ignored us while we waited and acted like she was doing something, while her and the other lady had full on conversations with each other. One her food arrived, which a lot of us are still waiting, she grabbed her food and still ignored us. The other ladies didn’t have any manners at all. I said good morning and she didn’t even acknowledge it, or said anything to me. I asked her could she tape the box, which the package was a returned and she totally ignored my question. Which I wanted to know the answer to because I was concerned about the product getting back to the store I was returning back to safely. What happened to manners and acknowledgment? Why are they given a front desk job if they treat people any kind of way. My postman that delivers my mail is the best postman ever. I have mad respect for him but this office here is terrible if that’s the respect they give to people.
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September 2022 by J C
Do you want to deal with postal workers that are snarky & give you unnecessary attitude? Do you want to stand in a long line because there is - surprise, surprise! - actually only 1 postal worker? Then this is the place for you! Understaffed, inconvenient, and a long line all await you here! Come in today to ship your mail! A visit to this postal office will have you *WISHING* you went to another location! :D
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August 2022 by Terry Bradley
First time used this location. Very rude help. She should NOT be interacting with customers. Bad attitude. I completely understand all the bad reviews you get.
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June 2022 by Reign Terra
Not going back there. The lady working (seems to always be the same one) couldn't take the time to let me know the only priority envelopes were back there with her. Evidently didn't hear me when I asked to send it priority and tried to do it first class. Charged me an extra $3 for an envelope I didn't even need. If she would've just confirmed how I was trying to send it all that could've been avoided. I already had to wait in line twice. Customer service is horrible nowadays. Smh. I don't have time to dispute 3 dollars with someone, but I can see what happened on my receipt. This lady deducted the change I got from the first transaction, from the second transaction-- instead of deducting the amount she charged me for the mistake, which was hers. Then when I came back in and asked about it, told me it's on my receipt and that basically I can figure it out on my own. Well I did.. and she ripped me off for 3 dollars. I even tried to give back the first receipt when I first noticed she didn't send it priority. She decided she would modify it and have me "pay the difference ".. Well don't ever accept that option, because people either can't count nowadays, try to get over, or are just under too much pressure to care. Maybe she thought she'd just charge me for her inconvenience. At any rate, to all, please take some pride in your jobs. All this because SHE didn't listen carefully enough to what I was asking for in the first place. I would hate to have a review like this written about me, and won't ever return to that location unless I have no other choice. I'm sure this is the same woman I see multiple negative reviews about. I honestly don't understand why she still works there. She must be someone in a high position's aunt or something. For a supposed reputable post office that's been there for so long, they could do a lot better.
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May 2022 by Mary
The people that work at this post office are very polite and efficient most of the time; when i came to this post office on Wednesday around noon, there was a sign on the door that said that the clerk will be back.There was no time stated when the clerk would return, so a few people (including myself), waited for about 20-30 minutes, but still no return of the clerk, we left after 30 minutes; i really felt sorry for the lady with a cane, who didn't feel like walking back to her car. Too bad!
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March 2022 by Danielle Ward-Simpson
I really don’t like coming to this facility unless the gentlemen is there. The two ladies that worked the day I came inside to drop off my delivery were rude. One lady ignored us while we waited and acted like she was doing something, while her and the other lady had full on conversations with each other. One her food arrived, which a lot of us are still waiting, she grabbed her food and still ignored us. The other ladies didn’t have any manners at all. I said good morning and she didn’t even acknowledge it, or said anything to me. I asked her could she tape the box, which the package was a returned and she totally ignored my question. Which I wanted to know the answer to because I was concerned about the product getting back to the store I was returning back to safely. What happened to manners and acknowledgment? Why are they given a front desk job if they treat people any kind of way. My postman that delivers my mail is the best postman ever. I have mad respect for him but this office here is terrible if that’s the respect they give to people.
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March 2022 by Jess W
Do you want to deal with postal workers that are snarky & give you unnecessary attitude? Do you want to stand in a long line because there is - surprise, surprise! - actually only 1 postal worker? Then this is the place for you! Understaffed, inconvenient, and a long line all await you here! Come in today to ship your mail! A visit to this postal office will have you *WISHING* you went to another location! :D
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January 2022 by bree tusek
Short staffed so they're closing at different times every day for a month now. Which is fine, but I wish they had a better system for that. Lots of people are being affected, the other post offices are at least 10 mins away. Every time I enter and leave the parking lot there's people complaining, I've stopped going.They need a drop box for bigger boxes or something, this office is ridiculous at this point. it's a guessing game now and many times I had to go to different cities which really sucks for a lot of people. If you read the other reviews they called the worker who has been there forever, rude. I think she's just under a lot of pressure right now, they're usually very nice to me and when they were open let me drop off my boxes and go. Something needs to change
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January 2022 by Tesha Crawford
Always closed even when they’re open and the one older lady has a bad attitude every time.
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October 2021 by Anthony M.
Really helpful and close to the best portal place I've been too , very clean and very nice . And mostly fast
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October 2021 by Shanelle Mccaa
Went in to pick up packages for my mother who is also physically disabled after having to move back home from the pandemic. I forgot my wallet which I understand having to need an ID to pick up mail. When I came back I was told that the ID address had to match my mom's mail, to which I just responded okay and was going to just leave. The lady at the counter seemed to have an attitude or prejudice towards me as if this happens a lot, and began to rudely explain my options I didn't ask for. When I told her it's okay she just kept talking. I told her okay I'll pick it up another day, and that she didn't have to talk to me the way she did. I understand working with people during the times but I don't understand talking to people rudely when they juat said a simple okay. If you don't like your job that's okay, but we didn't pick it for you.The lady before me she was rude to as well, she was sending mail or the first time after her husband passing, and wished the lady was more patient with her. A lot of people are doing these things for the first time. A little patience would have been appreciated.
