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April 2024 by Cheryl Wernette
Person who took our order had nothing to say to us. Ordered two smoothies and took 20 minutes no other customers. Two employees. You could tell neither of them liked their jobs. Did not get a thank you or have a nice day even when I said thank you. Place was also disgustingly dirty. Counter a mess. If I was a restaurant inspector I would have shut it down. Afraid to drink the smoothies.
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April 2024 by Emily Taylor
Worst smoothie I have ever received all I taste is straight powder when I usually get the same smoothie (paradise point with energizer and fat burner) I can usually taste the pineapple, strawberries, and bananas but this time it’s like someone only blended the energizer and fat burner with a splash of fruit I’m sorry but I think I’ll just stay going to the tropical smoothie in Novi I will never come back to the one on Haggerty!
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March 2024 by Sonia W
Ordered 3 smoothies something wasn’t right the lady did remake and something still wasn’t right still have bad taste in my mouth. Please use fresh products
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March 2024 by K J
The owner is very nice but the service is extremely slow. Most days there is only 1 person working to take the order and make the food. That is extremely inconvenient and takes forever to get your order even taken then another long wait to get your food. This isn’t the way to run a business. 1 person makes angry customers.
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March 2024 by Jessica Jones
Being told that it’s going to be 15 minutes on your order after you have already placed a small order! The people behind me was told 20 minutes! Don’t stop at this location! The staff is very slow!
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March 2024 by Mason Heggemeyer
Normally i love tropical smoothie but the service at the west bloomfield is terrible. The floor is covered in dirt and the employees are not wearing gloves.absolutely disgusting. Please make this better.
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March 2024 by Mike Agnello
Horrible place. Quicker to drive out of way and get it at another Tropical smoothie. 45 min wait for food and order was wrong. And smoothie came out 20 mins later.Ordered at 1145. Got there to 8 people waiting on orders. Food came out just before 1230. Smoothie out at 1250. Already finished food.Supposed to be take out. Had to eat in.Tables were clean tho.
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February 2024 by Jonathon Gagnon
Terribly slow and poor customer service. Took 40 minutes to get a smoothie.
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December 2023 by James Blunt
I love going there after my workout, nice staff, and amazing smoothies.
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November 2023 by Al Ceric
First time visiting this location few weeks ago, came back 4 times since writing this review, GREAT service never had an issue.
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November 2023 by Michael Ormsbee
Everything I end up here I forget how incredibly slow this location is. 30 minutes to get 2 smoothies. Never again!
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September 2023 by kroif yatoma
it’s sad to see business’s like this do such a terrible job operating, I blame no one but the owner, always under staffed, place looks disgusting at all times, and worst service ever, call me if your interested in selling.
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August 2023 by Carol Ciaramitaro
Used app to place order which was ready before I arrived. Friendly place. Drinks and food is fresh and tasty.
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May 2023 by Mark Bozich
Worst customer service ever! I’ve been waiting in the front of the register for 10 minutes and not one employee has acknowledged me, let alone taken my order. Finally, someone comes up to me and says, sorry…your just gonna have to wait. It’s not my fault or the 19 other people that were in the dining room and waiting for orders but you’re short staffed. And it’s probably not even the people that are working there’s fault, but it doesn’t give you the right to be rude. It doesn’t give you the right to not acknowledge the customers who are paying for your food and your drinks. Why would you ever go back to a place like this? No food or drink it’s worth this kind of a poor experience. Never be back.
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March 2023 by B G
I've been to many Tropical Smoothie locations, and this one is the worst, by far. Twice, I've purchased a smoothie that tasted flavorless, like colored water and ice. It would appear that they're skimping on ingredients in order to save on their own costs - 2 for 2 can't be a coincidence.Drive a little farther and visit a different location, as most others are pretty good.
