Victra is a Verizon Authorized Retailer located in West Bloomfield, MI, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, and accessories. Customers appreciate the knowledgeable and friendly staff who are committed to helping them navigate their options. Many reviews highlight the exceptional service provided by store associates like Ralph, Nick, and Mahim, who are praised for their patience and willingness to go above and beyond. Customers have reported positive experiences with setting up new devices, learning about the latest technology, and receiving assistance with returns. However, there was a mention of a negative experience with a staff member at another location, which contrasts with the overall positive atmosphere at this store. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable manner, making it a recommended destination for anyone seeking help with their Verizon services.
Already have Verizon phone plan and recently, they Set me up with newest 5G home internet, it is Great! No more cable bills, Im extremely pleased with all! I very much appreciate the in store help to help me understand all and make it so easy for me!
April 2024
Courteous, professional, and decent. Ralph was excellent
April 2024
The tech was able to juggle 3 customers with their questions and requests.
