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“I came in as a non-member during a busy day. Aimee and another lady in the office were so helpful and friendly, despite system issues and things taking much longer than they should have. They remained professional, accommodating, and personable even with extra challenges. I was so impressed!”
2 - 5PM 9AM - 1PM
3177 M-76, West Branch
Banks
Open 24 hours
2044 M-76, West Branch
Banks
“I have always had amazing service at PNC. I have met several times with their financial advisors/loan offices and Kelli Jo is superb. She is friendly and knowledgeable and i really appreciate that. I have banked with PNC since I was 16 (now 30) and have always had great experiences. One thing that I really liked was that I could add travel on their website so when my husband and I traveled out of the country, I was able to update with my leave and return dates so they did not question my purchases while in the Dominican Republic. All the tellers are always really friendly as well and the small town atmosphere is great. They call me by name and always say hello!”
“Highly recommend this banking center. Employees are always very friendly & courteous! Well staffed, never have to wait in line very long. Convenient location, reasonable hours & much better than any of the “big” banks I’ve had accounts in before.”
“The customer service at this bank is amazing! Each person has gone above and beyond helping me open my business account. Beth spent her time with me, and went out of her way to help solve an issue for me. Each person that works at the front desk has been helpful and supportive as well.”
9AM - 5PM
2044 M-76, West Branch
Banks
“Been banking with them for over a year and other than a few small glitches that were corrected easily and quickly, no issues. I will continue to bank with PNC West Branch in the future.”
Banks
Banks
Banks
Banks
“We have been speaking back and forth with Rozzanne Perryman (NMLS # 756074) regarding a mortgage loan for quite some time now, and words cannot express how absolutely wonderful and responsive she has been! At times, we have exchanged more emails in a single day than I care to admit! Her lightning-fast response times and absolute transparency have been unmatched compared to other lenders we spoke with.
Rozzanne has gone WAY above and beyond anything we could have ever expected from a loan officer. Navigating a new home purchase in today's market has been an absolute rollercoaster experience, but her dedication, patience, and tireless problem-solving have made us feel completely supported every single step of the way. Even before our loan is finalized, it is clear that she truly cares about her clients and her community.
No matter the ultimate outcome of our specific file, Rozzanne deserves the highest recognition for her work ethic and elite professionalism. (And honestly, her supervisor needs to give her a massive raise IMMEDIATELY for the level of dedication she provides! She is truly an asset to the institution!)
If you are looking for a mortgage lender in Michigan who will truly fight for you, do yourself a favor and contact Rozzanne!”